University Operations Support Officer
Bethesda, Maryland
Employer: Office of the Director of National Intelligence
Industry: Miscellaneous Administration And Program
Salary: Competitive
Job type: Full-Time
Summary
The National Intelligence University (NIU) is the Intelligence Community's sole accredited, federal degree-granting institution. It serves as the intellectual hub for the intelligence profession, preparing today's leaders for tomorrow's challenges.
This job is open to
Clarification from the agency
Internal to an Agency = Open to current permanent ODNI employees
Federal Employees = This detail opportunity is for current competitive and excepted service employees only. If you are not a current federal civilian employee you will not be eligible for this position. ODNI Joint Duty Assignments do not apply to members of the Military service or contractors. Applicants from federal agencies may be considered for this position as a reimbursable detailee, if endorsed by the employing agency.
Duties
Responsible for day-to-day operations and a hands-on approach in the areas of employee recruiting, development, training, employee relations, and compliance.
Actively engage all organizational elements of NIU, maximizing utility and efficient management of all university personnel, resulting in a diverse and highly qualified cadre of faculty and staff from all 18 IC components.
Serve as a focal point for a program or project in support of a corporate initiative; obtains support for the program or project by articulating program goals and objectives.
Provide information, advice, and guidance to managers and employees on a broad range of HR issues/functions in one or more areas of HC subject matter expertise.
Serve as point-of-contact for resolving issues raised by management and staff by conducting research and providing interpretations of the appropriate HR laws, regulations, policies, procedures, and/or handbooks.
Evaluate HR business practices/procedures and program performance, identify strengths and weaknesses, and provide HR leadership with recommendations for improving performance.
Maintain electronic HR records such as personnel actions and organizational and position transactions to ensure accurate and up-to-date data and participate in special HR projects and/or initiatives to support the ODNI human capital mission.
Develop and present written and oral briefings to internal and external customers on HR issues and explain complex information to clients and stakeholders in a clear and consistent manner.
Remain informed and knowledgeable of new or revised laws, regulations, policies, procedures and operational practices; interpret implications of changes and revisions and recommend new or revised program requirements and/or other appropriate modifications.
Maintain productive working relationships with colleagues, HR managers, and customers as appropriate and use these relationships to share information of interest and explain the specifics of HR programs.
Specific Duties:
Serve as focal point for NIU's HR office, responsible for all aspects of HR support to NIU and personnel, including posting vacancy announcements, maintaining staffing table updates, liaising with ODNI/HRM on behalf of NIU and personnel assigned to NIU, providing interpretation of HR policies and regulations for NIU leadership and personnel assigned.
Collaborates with action officers to advance HR and other NIU initiatives, to assure timely completion of tasks, and to identify any follow up actions.
Apply specialized knowledge to resolve HR issues.
Represent NIU in a positive, proactive manner with the ability to communicate complex information in a clear, concise manner targeted to meet the needs of NIU leaders and the NIU workforce.
Perform other duties, as assigned.
Requirements
Conditions of Employment
Must be a current permanent ODNI employee.
OR
Must be a current permanent Federal employee
Must have supervisory approval to apply to the Joint Duty Assignment.
Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
The program does not apply to members of the Military service or contractors.
Qualifications
Mandatory Requirements:
An average of five years of progressively responsible experience in human resources.
Effective communication skills, both written and oral, and ability to produce clear, logical, and concise products.
Strong computer skills, preferably in a classified environment.
Ability to utilize critical thinking and reasoning skills to gather HR data and provide analysis of meaning/impact to senior management.
Strong data retrieval and analysis skills.
Outstanding interpersonal and customer service skills including a professional, positive, and approachable demeanor.
Ability to interact with all levels of civilian, military and contractor staff and faculty and to work closely and congenially with departments across NIU.
Strong level of attention to detail.
Flexible and responds in a timely fashion to changing requirements, priorities, and short deadlines.
Interpersonal, organizational, and problem-solving skills, including the demonstrated ability to develop working relationships and networks with internal and external managers and staff.
Desired Requirements:
An Undergraduate Degree in Human Resources Administration, Business Administration, Training and Development, Workforce Analytics, or other related disciplines.
Experience in Intelligence Community training/education components.
Additional information
Job Interview Travel: Candidates from outside the Washington, D.C. area may be selected for a telephone, teleconference, or in-person interview.
Salary Determination: A current Federal Government employee, selected for a detail, will be assigned to the position at their current grade and salary.
Other Information
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. IF YOU NEED A REASONABLE ACCOMMODATION for any part of the application and hiring process, please notify the Reasonable Accommodation Office Representative by classified email at DNI_Diversity_WMA@cia.ic.gov, by unclassified email at DNI_DRA@dni.gov, by telephone at 703-275-3900 or by FAX at 703-275-1217. Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
You must submit the supporting documents listed under the required documents section of this announcement. We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Required Documents
A complete application package must include:
a. RESUME: Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
b. POSITION NUMBER: Reference the announcement number in the subject line on each document submitted.
c. CURRENT SF-50: Federal Government employees must provide your official most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement.) SF-50, "Notification of Personnel Action" is used to verify to verify current federal status, position, title, grade, and organization of record. If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.
d. COVER LETTER: Applicants must submit a professional narrative as a supplement to the resume to elaborate on their qualifications and previous work performed.
e. WRITTEN ENDORSEMENT: Applicants from federal agencies must provide written endorsement from the employing agency concurring with the detail.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
We encourage you to read the entire announcement prior to submitting your application. This post is for viewing purposes only.
Internal ODNI Cadre Candidates must submit an application through the classified JobsDNI website.
For current employees who do not currently have access to internal systems {due to extenuating circumstances, applications should be sent to either DNI-COO-HRM-Vacancies-Mailbox@cia.ic.gov (classified email system) or vacancies@odni.gov (unclassified email system)
Detailee Candidates from within the IC must submit an application through the classified IC Joint Duty Program website.
ONLY applicants from federal agencies outside the IC should send their complete application package to either DNI-COO-HRM-Vacancies-Mailbox@cia.ic.gov (classified email system) or vacancies@odni.gov (unclassified email system). Applicants experiencing technical issues may submit their application via email to either email system.
All attachments should be in Microsoft Word or Adobe PDF format.
Applications submitted through the classified email system should NOT contain classified information above the TS//SI/TK//NOFORN level.
APPLICATION PACKAGES MUST CONTAIN ALL ITEMS LISTED ABOVE. AN INCOMPLETE APPLICATION PACKAGE WILL BE INELIGIBLE FOR CONSIDERATION.
Do not include the following types of information in your profile or resume:
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents
Your application MUST be received by 11:59 PM (EST) on the closing date of this announcement. Applications received after the closing date will NOT be eligible for consideration.
Agency contact information
Vacancy Team ODNI
Email
Vacancies@odni.gov
Address
NATIONAL INTELLIGENCE UNIVERSITY
Director Of National Intelligence
Washington, DC 20511
US
Next steps
The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 60 days of the closing date of this announcement. Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The National Intelligence University (NIU) is the Intelligence Community's sole accredited, federal degree-granting institution. It serves as the intellectual hub for the intelligence profession, preparing today's leaders for tomorrow's challenges.
This job is open to
- Federal employees - Competitive service
Current or former competitive service federal employees. - Federal employees - Excepted service
Current excepted service federal employees. - Internal to an agency
Current federal employees of this agency.
Clarification from the agency
Internal to an Agency = Open to current permanent ODNI employees
Federal Employees = This detail opportunity is for current competitive and excepted service employees only. If you are not a current federal civilian employee you will not be eligible for this position. ODNI Joint Duty Assignments do not apply to members of the Military service or contractors. Applicants from federal agencies may be considered for this position as a reimbursable detailee, if endorsed by the employing agency.
Duties
Responsible for day-to-day operations and a hands-on approach in the areas of employee recruiting, development, training, employee relations, and compliance.
Actively engage all organizational elements of NIU, maximizing utility and efficient management of all university personnel, resulting in a diverse and highly qualified cadre of faculty and staff from all 18 IC components.
Serve as a focal point for a program or project in support of a corporate initiative; obtains support for the program or project by articulating program goals and objectives.
Provide information, advice, and guidance to managers and employees on a broad range of HR issues/functions in one or more areas of HC subject matter expertise.
Serve as point-of-contact for resolving issues raised by management and staff by conducting research and providing interpretations of the appropriate HR laws, regulations, policies, procedures, and/or handbooks.
Evaluate HR business practices/procedures and program performance, identify strengths and weaknesses, and provide HR leadership with recommendations for improving performance.
Maintain electronic HR records such as personnel actions and organizational and position transactions to ensure accurate and up-to-date data and participate in special HR projects and/or initiatives to support the ODNI human capital mission.
Develop and present written and oral briefings to internal and external customers on HR issues and explain complex information to clients and stakeholders in a clear and consistent manner.
Remain informed and knowledgeable of new or revised laws, regulations, policies, procedures and operational practices; interpret implications of changes and revisions and recommend new or revised program requirements and/or other appropriate modifications.
Maintain productive working relationships with colleagues, HR managers, and customers as appropriate and use these relationships to share information of interest and explain the specifics of HR programs.
Specific Duties:
Serve as focal point for NIU's HR office, responsible for all aspects of HR support to NIU and personnel, including posting vacancy announcements, maintaining staffing table updates, liaising with ODNI/HRM on behalf of NIU and personnel assigned to NIU, providing interpretation of HR policies and regulations for NIU leadership and personnel assigned.
Collaborates with action officers to advance HR and other NIU initiatives, to assure timely completion of tasks, and to identify any follow up actions.
Apply specialized knowledge to resolve HR issues.
Represent NIU in a positive, proactive manner with the ability to communicate complex information in a clear, concise manner targeted to meet the needs of NIU leaders and the NIU workforce.
Perform other duties, as assigned.
Requirements
Conditions of Employment
Must be a current permanent ODNI employee.
OR
Must be a current permanent Federal employee
Must have supervisory approval to apply to the Joint Duty Assignment.
Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
The program does not apply to members of the Military service or contractors.
Qualifications
Mandatory Requirements:
An average of five years of progressively responsible experience in human resources.
Effective communication skills, both written and oral, and ability to produce clear, logical, and concise products.
Strong computer skills, preferably in a classified environment.
Ability to utilize critical thinking and reasoning skills to gather HR data and provide analysis of meaning/impact to senior management.
Strong data retrieval and analysis skills.
Outstanding interpersonal and customer service skills including a professional, positive, and approachable demeanor.
Ability to interact with all levels of civilian, military and contractor staff and faculty and to work closely and congenially with departments across NIU.
Strong level of attention to detail.
Flexible and responds in a timely fashion to changing requirements, priorities, and short deadlines.
Interpersonal, organizational, and problem-solving skills, including the demonstrated ability to develop working relationships and networks with internal and external managers and staff.
Desired Requirements:
An Undergraduate Degree in Human Resources Administration, Business Administration, Training and Development, Workforce Analytics, or other related disciplines.
Experience in Intelligence Community training/education components.
Additional information
Job Interview Travel: Candidates from outside the Washington, D.C. area may be selected for a telephone, teleconference, or in-person interview.
Salary Determination: A current Federal Government employee, selected for a detail, will be assigned to the position at their current grade and salary.
Other Information
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. IF YOU NEED A REASONABLE ACCOMMODATION for any part of the application and hiring process, please notify the Reasonable Accommodation Office Representative by classified email at DNI_Diversity_WMA@cia.ic.gov, by unclassified email at DNI_DRA@dni.gov, by telephone at 703-275-3900 or by FAX at 703-275-1217. Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
You must submit the supporting documents listed under the required documents section of this announcement. We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application package must include:
a. RESUME: Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
b. POSITION NUMBER: Reference the announcement number in the subject line on each document submitted.
c. CURRENT SF-50: Federal Government employees must provide your official most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement.) SF-50, "Notification of Personnel Action" is used to verify to verify current federal status, position, title, grade, and organization of record. If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.
d. COVER LETTER: Applicants must submit a professional narrative as a supplement to the resume to elaborate on their qualifications and previous work performed.
e. WRITTEN ENDORSEMENT: Applicants from federal agencies must provide written endorsement from the employing agency concurring with the detail.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. - How to Apply
We encourage you to read the entire announcement prior to submitting your application. This post is for viewing purposes only.
Internal ODNI Cadre Candidates must submit an application through the classified JobsDNI website.
For current employees who do not currently have access to internal systems {due to extenuating circumstances, applications should be sent to either DNI-COO-HRM-Vacancies-Mailbox@cia.ic.gov (classified email system) or vacancies@odni.gov (unclassified email system)
Detailee Candidates from within the IC must submit an application through the classified IC Joint Duty Program website.
ONLY applicants from federal agencies outside the IC should send their complete application package to either DNI-COO-HRM-Vacancies-Mailbox@cia.ic.gov (classified email system) or vacancies@odni.gov (unclassified email system). Applicants experiencing technical issues may submit their application via email to either email system.
All attachments should be in Microsoft Word or Adobe PDF format.
Applications submitted through the classified email system should NOT contain classified information above the TS//SI/TK//NOFORN level.
APPLICATION PACKAGES MUST CONTAIN ALL ITEMS LISTED ABOVE. AN INCOMPLETE APPLICATION PACKAGE WILL BE INELIGIBLE FOR CONSIDERATION.
Do not include the following types of information in your profile or resume:
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents
Your application MUST be received by 11:59 PM (EST) on the closing date of this announcement. Applications received after the closing date will NOT be eligible for consideration.
Agency contact information
Vacancy Team ODNI
Email
Vacancies@odni.gov
Address
NATIONAL INTELLIGENCE UNIVERSITY
Director Of National Intelligence
Washington, DC 20511
US
Next steps
The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 60 days of the closing date of this announcement. Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview. - Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
A complete application package must include:
a. RESUME: Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
b. POSITION NUMBER: Reference the announcement number in the subject line on each document submitted.
c. CURRENT SF-50: Federal Government employees must provide your official most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement.) SF-50, "Notification of Personnel Action" is used to verify to verify current federal status, position, title, grade, and organization of record. If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.
d. COVER LETTER: Applicants must submit a professional narrative as a supplement to the resume to elaborate on their qualifications and previous work performed.
e. WRITTEN ENDORSEMENT: Applicants from federal agencies must provide written endorsement from the employing agency concurring with the detail.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
We encourage you to read the entire announcement prior to submitting your application. This post is for viewing purposes only.
Internal ODNI Cadre Candidates must submit an application through the classified JobsDNI website.
For current employees who do not currently have access to internal systems {due to extenuating circumstances, applications should be sent to either DNI-COO-HRM-Vacancies-Mailbox@cia.ic.gov (classified email system) or vacancies@odni.gov (unclassified email system)
Detailee Candidates from within the IC must submit an application through the classified IC Joint Duty Program website.
ONLY applicants from federal agencies outside the IC should send their complete application package to either DNI-COO-HRM-Vacancies-Mailbox@cia.ic.gov (classified email system) or vacancies@odni.gov (unclassified email system). Applicants experiencing technical issues may submit their application via email to either email system.
All attachments should be in Microsoft Word or Adobe PDF format.
Applications submitted through the classified email system should NOT contain classified information above the TS//SI/TK//NOFORN level.
APPLICATION PACKAGES MUST CONTAIN ALL ITEMS LISTED ABOVE. AN INCOMPLETE APPLICATION PACKAGE WILL BE INELIGIBLE FOR CONSIDERATION.
Do not include the following types of information in your profile or resume:
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents
Your application MUST be received by 11:59 PM (EST) on the closing date of this announcement. Applications received after the closing date will NOT be eligible for consideration.
Agency contact information
Vacancy Team ODNI
Vacancies@odni.gov
Address
NATIONAL INTELLIGENCE UNIVERSITY
Director Of National Intelligence
Washington, DC 20511
US
Next steps
The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 60 days of the closing date of this announcement. Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Created: 2024-09-14
Reference: 809400800
Country: United States
State: Maryland
City: Bethesda
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