Operations Support Level I

Baltimore, Maryland

Employer: Compunnel
Industry: 
Salary: Competitive
Job type: Part-Time
We are seeking a detail-oriented and proactive individual to join our team. This role involves supporting client service associates and operational personnel while ensuring the accurate processing and handling of client documents.

Key Responsibilities:
  • Document Processing: Handle incoming and outgoing paperwork, including mail and facsimiles.
  • Client Support: Assist client service associates and operational personnel in various tasks.
  • Document Review: Check inbound client documents for accuracy, document all account activities, and submit accurate forms for final processing at the service center.
  • Client Communication: Make outbound contact with clients, both in writing and verbally, concerning their paperwork.

Qualifications:
  • Education: Bachelor's Degree required.
  • Skills:
    • Project Management: Ability to define and prioritize project activities, and follow up on project progress.
    • Communication: Strong written and verbal communication skills.
    • Technical Proficiency: Proficient in MS Word and database input; familiarity with the financial services field is a plus.
    • Adaptability: Must be able to learn quickly and manage multiple detailed tasks simultaneously.
    • Problem-Solving: Strong flexibility and problem-solving skills, with the ability to work independently.

Top Skills:
  • Strong written and verbal communication.
  • High attention to detail.
  • Problem-solving capabilities.
  • Excellent attention to detail in analyzing or interpreting data.
  • Ability to comprehend, reason, and process complex data.
  • Effective at breaking down complex issues into manageable parts.
  • Ability to ask appropriate questions to source and validate data for comprehensive analysis, consulting with subject matter experts as needed.
  • Clear escalation practices combined with thoughtful risk reduction strategies.
  • Active listening, asking exploratory questions, and paraphrasing to ensure understanding.


Education: Bachelors Degree
Created: 2024-08-27
Reference: BARDC5054086
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218

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