Technical - Business Analyst II - Level 2

Description:

Primary Responsibilities:

Daily communication with clients to agree upcoming cash flows

Investigation and resolution of client fails through various means, including daily interaction with trading desks, sales desks and middle office groups to ensure prompt resolution

Reconciliation and analysis of aged breaks

Client and Business Unit relationship management

Responding to client queries relating to position breaks, corporate action bookings and reporting

Collaborating with Operational management, sales, and trading desks to diminish risk through escalation and strong communication

Acting as a process owner and being accountable for all outstanding items

Skills Required (essential):

Strong analytical, organizational, and verbal and written communication skills

Proven ability to work efficiently and accurately under pressure in a fast-paced multi-tasking environment

Proactive and self-motivated Intermediate Microsoft Excel and Word skills

Skills Desired:

Due to the nature of the products traded, the job requires the ability to identify problems as they arise and understand when these need to be escalated.

Strong problem-solving skills and continued follow up are a necessity.

The candidate should possess a good appreciation of risk both operationally and franchise.

In addition, the role requires extensive client interaction both internally and externally so the ability to maintain and build excellent client relationships is a priority.