Part-time Customer Service Representative

RemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider.

Shift: Monday between the hours of 9 am and 8 pm (8 hour shift)

Tuesday: 5 pm-9 pm

Wednesday 5 pm-9 pm

Saturday: this is an as needed shift working from 9 am- 4 pm

Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday

Pay: $19-$20/hr based on experience

Location: 100% onsite

Job Duties:

• Answer inbound calls
• Provide professional interactions with customers utilizing active listening and excellent communication skills
• Provide answers and solutions to customer inquiries and issues
• Document systems with customer activity

Qualifications:

• High School diploma
• Excellent verbal and written communication skills
• Strong customer service skills
• Good computer skills
• Analytical and problem solving skills