Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you've made to our country. We're proud to support your next mission. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you'll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

The PAS intake specialists are key members of our scheduling team. They interact with our patients to schedule multiple procedures (both within our department and with others such as Radiology, Cancer Center, etc.). Their mission is to assure that our patients are cared for and their records are complete and accurate in order to guarantee prompt service and excellent communication.

Experience and Education

High school and three (3) to four (4) years of hospital admitting/ scheduling experience or equivalent.

Job Duties

• Schedules patient care procedures accurately (procedure, exam, area or physician referral, location, time of procedure); balances exams with patient/customer time request and provider availability.
• Interviews patient and/or physician's office to obtain medical history and patient demographic information and documents in EPIC and Siemens systems.
• Coordinates with physician's office and/or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits.
• Maintains department productivity standards.
• Pre-registers patient cases by entering complete and accurate information in Siemens system prior to patient's arrival.
• Identifies and verifies all essential information pertaining to intake, insurance verification/eligibility, and precertification on all applicable patient accounts.
• Revises information in computer systems as needed.
• Documents pertinent information and efforts in computer system based upon department documentation standards.
• Maintains department productivity standards.
• Reschedules exams at patients' or departments' requests. Initiates confirmation call back to patient to include: appointment reminder, location, time, prep instructions, and financial responsibility.
• Ensures all exams are scheduled with proper clinical indicators and coding nomenclature.
• Counsels offices and/or patients when an out of network situation becomes apparent or other potential payor technicalities arise.
• Coordinates with Financial Counselor to identify funding source and additional information needed to secure accurate third party billing and/or patient financial responsibility.
• Coordinates as needed with other departments/ancillary areas for special needs or resources.
• Demonstrates ongoing competency skills including age-specific competencies, above level problem solving skills and decision- making abilities.
• Performs other duties as assigned.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code •51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.