Description:
The shift is for Monday and Friday 8:00-5:30, and Saturday 8:00-12:00pm

RESPONSIBLE FOR:
Serves as front line support for the Patient Access Department within Piedmont Healthcare. Ensures
patient accounts are complete with valid insurance coverage and current demographic/clinical data.
Calculates patient financial responsibility, presents patient financial options/requirements and processes
patient payments. Secures patient consent and acknowledgement on required forms/notices.

Qualifications:
MINIMUM EDUCATION REQUIRED:
High School graduate or GED.

MINIMUM EXPERIENCE REQUIRED:
One (1) year exp in one of the following:
1. Healthcare Revenue Cycle
2. Clinical role
3. Related clerical accounting/finance/retail.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None

ADDITIONAL QUALIFICATIONS:
Three (3) years of healthcare Revenue Cycle experience preferred. Certification with Healthcare Financial
Management Association, or Certified Revenue Cycle Representative preferred. Prior Epic experience
preferred.

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