Job Description

Minimum of a high school education or equivalent required.

Requires at least two years of relevant experience; preferably in admitting, medical office, managed care, insurance or customer service environment.

Work requires ability to effectively speak, read and write English. Multilingual skills (beyond that of English) is a plus.

Ability to accurately interpret and utilize medical terminology and abbreviations.

Ability to access and enter computerized data/information.

Ability to use and troubleshoot basic office equipment.

Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a dynamic andchallenging environment.

Demonstrated competence in basic computer skills.

Organizational skills to effectively set priorities and efficiently complete assigned work.

Ability to effectively apply basic secretarial skills, e.g., typing, filing, telephone skills, etc.

Requires the ability to multitask and manage complex processes.

Requires ability to make independent decisions under pressure.

Requires judgment, diplomacy, collaboration, and partnering, teamwork, and customer service skills.

Education: High School