Patient Account Representative

Patient Accounting Representative

**Medicaid**

Work location: Texas Health Resources: 612 E. Lamar Blvd Arlington, TX 76011

Work hours: Full Time - Day Shift (40 Hours) (Mostly Remote)

Department highlights:

• Team based environment

• Workplace culture 2nd to none

• Great benefits/ 401k / PTO

Here's What You Need

Education

• High School Diploma or Equivalent required

Experience

• 2 Years Healthcare Revenue Cycle Collections Experience, healthcare or related organization for Texas Medicaid/Managed Medicaid.

Skills

• Computer skills required in advanced word processing, spreadsheets, and graphic skills

• Ability to organize and coordinate workflow as well as meeting deadlines

• Must possess excellent communication, problem solving documentation, training and customer service skills

• Must be familiar with organizing, managing workflow and ability to absorb and retain details

• General knowledge of medical and insurance terminology required

• Experience in Epic preferred

What You Will Do

• Verify validity of account balances by researching, reviewing, and ensuring accuracy of payment and adjustment posting.

• Contact payors, networks, patients, employers, and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory.

• Use payor specific contracts terms to resolve claims that are in process of have payment variance.

• Provide excellent service when dealing with payors, patients, employers, management, hospital staff, and other parties within and outside THR.

• Identify and resolve problems related to payor contracts and reimbursement in a timely manner.

• Use payor specific contracts terms to resolve claims that are in process or have payment variance.

• Research Texas Medicaid manual website for collection/billing rules and regulations.

Additional perks of being a Texas Health Employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work.

• A supportive, team environment with outstanding opportunities for growth.

Texas Health Resources Highlights:

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".

Our award-winning culture is a tribute to our amazing employees. We're thrilled to be a 2024 FORTUNE Magazine's "100 Best Companies to Work For®" for the 10th year in a row!

We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We're committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and do your life's best work here!

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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