Description

As our Patient Care Manager, you will be responsible for managing all clinical staff within Patient Navigation and Business Services. Your oversight includes intake and referral personnel, case management personnel, and care coordination personnel. In this role, you will provide guidance and support to personnel in resolving challenging situations, motivate, develop staff, and encourage cooperation and teamwork while creating systems as needed to streamline operations and improve efficiencies. Your oversight spans the continuum of care and is inclusive of: intake, referral management, transfer, ambulatory, inpatient, discharge, and repatriation.

In this role, you will be accountable for all clinical aspects of the international patient population throughout the continuum of care. Under your purview, teams will facilitate coordination of care, continuity of care, and provide support and education to patients and families. You will build and maintain close relationships with referring organizations abroad to enable their teams to properly support patients including coordination of transfer of care between international hospitals and UCLA hospitals.

Salary Range: $105,200 to $250,600 Annually