Under the general direction of the Business Services Operations (BSO) Manager, the incumbent performs technical, analytical, and physical work in support of the Office of Legislative Counsel's (OLC) business services (facilities, security, safety) program. The incumbent processes employee transition requests, issues badges, coordinates with the contracted security guards, and performs a broad range of related duties associated with BSO's remit. The incumbent may act as a lead over projects and Business Services Assistant (BSA) staff, oversee vendors and contractors, and recommend updates to policies and processes consistent with the OLC's building leases, statewide policy, and facilities management best practices.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-436334

Position #(s):
430-170-5157-XXX

Working Title:
BUSINESS SERVICES ANALYST

Classification:
STAFF SERVICES ANALYST $3,747.00 - $4,697.00 L
$4,058.00 - $5,080.00 M
$4,868.00 - $6,093.00 N

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Work Shift:
8:00 AM - 5:00 PM

Work Week:
Monday - Friday

Department Information
The Office of Legislative Counsel (OLC) is a small civil service department whose mission is to provide responsive nonpartisan and confidential legal services and information technology support services to the California State Legislature and in support of the legislative process. This position is located in the heart of downtown Sacramento. The State of California provides excellent health benefits and retirement options, sick leave and vacation accrual, and paid state holidays. OLC employees are excluded from collective bargaining and, therefore, receive enhanced benefits and do not contribute fair share.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Examination and Employment Application (STD. 678):

Applications must be complete and include dates and hours worked; contact names and phone numbers of supervisors; and a description of the duties performed for each position held; reference to a resume (i.e., "See Resume") in place of a description of the duties performed will not be accepted.

School Transcripts:
When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Examination Information:
To establish list eligibility as an SSA, you must take and pass the online SSA examination or have previously passed the written SSA Transfer examination, and meet minimum qualifications for the SSA classification.

Statement of Qualifications:

See "Required Application Package Documents" section below.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/8/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Office of Legislative Counsel
Attn: Jessica Gonzalez
925 L Street, Suite 900

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Office of Legislative Counsel
Jessica Gonzalez
925 L Street, Suite 900

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts
• Statement of Qualifications - All applicants must submit a Statement of Qualifications (SOQ). An SOQ is a narrative discussion describing how the candidate's education, training, experience, and skills meet the desirable qualifications for the position as listed in this bulletin. The SOQ should also document each candidate's ability to present information clearly and concisely in writing. The SOQ must be typewritten and single spaced, use no less than 12-point font, and be no more than two pages in length. Applicants who do not submit a SOQ with their application will automatically be disqualified from consideration for this position.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Willingness to accept increasingly difficult levels of responsibility
• Willingness to learn complex interrelationships between varying agency requirements and systems
• Strong communication skills, oral and written
• Strong analytical and organizational skills

Benefits
All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHR's website under California State Civil Service Employee Benefits Summary .

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Jessica Gonzalez
(916) 341-8330
jessica.gonzalez@legislativecounsel.ca.gov
Hiring Unit Contact:
Lynn Kraus
(916) 341-8854
Lynn.Kraus@legislativecounsel.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO/Human Resources
(916) 341-8330
OLC.HumanResources@LegislativeCounsel.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Your Expertise

• Knowledge of Microsoft Office Suite: Outlook, Word, Excel, Visio
• Knowledge of facilities and security issues in leased buildings, or ability to learn quickly
• Ability to establish effective interpersonal relationships, and deal tactfully with OLC staff members, vendors, building management staff, and others outside the agency
• Ability to adapt to changes in work assignments and fluctuating work hours; work well during stressful situations
• Ability to demonstrate independent responsibility for decisions and actions
• Ability to be accurate and detail-oriented
• Ability to perform physical tasks and lift up to 40lbs with or without reasonable accommodation

Your Responsibilities

• Review and respond to daily business service requests via email, phone, walk-in, etc.
• Process employee transition requests, including accurately updating OLC master records of floor plans, telephone numbers, etc.
• Work with managers and supervisors on assisting with facilities and access security needs, and regularly communicate with building management onsite support on resolving facilities-related issues
• Knowledge of the security access system. Assist staff with OLC and Capitol badges
• Exercise discretion and maintain confidentiality at all times
• Coordinating office moves and other less complex projects
• Other duties as needed

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.