Patient Coordinator

Job Description:
Assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up, authorizations, insurance verification, intake. Answers patient phone calls, verify insurance benefits, prepare charts for clinic. Coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity.

Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post-surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department. Other duties as assigned.

Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types

Medical Enterprise - Non-Clinical Onboarding

Background, Education and Employment

Top 3- 5 Daily Responsibilities:
1. Intake and Scheduling Patient Appointments for High Volume Physician (Heavy Phones and Patient interaction)
2. Follow up with patient next steps: Schedule Scans/Imaging, appointments, referrals
3. Ability to document all relevant communication in Cerner/ Review ARM—referrals in Cerner