Patient Navigator (clinical experience preferred; M-F, 8am-5pm) - Pulmonary - Center City, PA

PRIMARY FUNCTION :

The primary duties of the Patient Navigator are to coordinate the care of patients in a university based outpatient specialty practice and in their research projects. Job functions pertain to Lung Cancer Screening, Lung Nodule, and Interventional Pulmonology programs. The job involves working with patients, physicians and support staff to meet patient goals successfully. The primary responsibility of a patient navigator is to maintain a high degree of excellence in clinical outcomes while providing effective coordination of patient care.

ESSENTIAL FUNCTIONS:

• Manage the process for newly referred patients by developing and maintaining positive relationships with referring physicians.
• Triage new and established patients.
• Provide and assist with patient care which reflects a family centered approach ultimately resulting in improved care and patient/family education.
• Schedule and navigate authorizations/pre-certifications for patients receiving bronchoscopy and/or radiology services
• Ensure effective utilization of bronchoscopy block schedules.
• Develop and maintain effective physician/patient communication.
• Facilitate timely communication between departmental and referring physicians
• Provide clinical and administrative support to all members of the Lung Cancer team
• Assist patients with pre and post procedure questions to assure patient compliance and well being.
• Interact with co-workers, visitors, and other staff consistent with the core values of the University.

OTHER FUNCTIONS AND COMPETENCIES in addition to Essential Functions:

Coordinate the care of patients as directed by a physician.

Coordinate patient care for new patients by working closely with referring physician offices in order to provide complete medical records and radiologic images for physician review.

Determine, obtain, and organize pertinent records for new patient office visits, follow-up office visits, and procedures

Coordinate all follow up care for established patients in accordance with practice guidelines and office policy.

Assist in the precertification process for all patient services.

Assure accuracy and integrity of patient chart.

Triage referring physician telephone calls and assure timely and efficient response.

Coordinate patient appointments for office visits and procedures as directed by physician.

Provide courteous and thorough patient education.

All other duties as assigned by supervisor.

Follow all office policies regarding wait lists and voice messaging.

Qualifications

EDUCATIONAL/TRAINING REQUIREMENTS :

HS Diploma or equivalent

EXPERIENCE REQUIREMENTS :

Experience in hospital based physician practice. .

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Par Reference Code

106483