Patient Serv. Coord. III
Boston, Massachusetts
Employer: Massachusetts General Hospital(MGH)
Industry: Practice Assistant/Patient Services Coord
Salary: Competitive
Job type: Full-Time
The Patient Service Coordinator III (PSCIII) reports to Practice Manager of the Division of Palliative Care & Geriatric Medicine at MGH. The PSCIII provides administrative scheduling support to the ambulatory programs in the division of Palliative Care & Geriatric Medicine, functioning as the primary interface between the patient and the clinical team.
The PSCIII must be able to work independently to organize priorities, complete tasks, manage confidential patient information, schedule multiple appointment types and liaise between clinical teams and co-collaborators. A successful candidate must be able to work independently, requiring minimal supervision and guidance. Must be comfortable managing multiple tasks and projects, high performer capable of consistent quality work with attention to detail and well-developed organizational skills.
Highly flexible to learn and utilize an evolving electronic medical record system (Epic) and demonstrate high levels of resourcefulness and problem-solving ability. A significant portion of this role involves interactions with staff members, providers, patients, and families, meaning exceptional interpersonal and communication skills are required. The PSC III is a vital member of the Division's administrative team and must have a desire to continuously identify and recommend process improvements for the benefit of the division.
Qualifications
QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
EDUCATION:
Minimum of high school diploma or equivalent required; Bachelor's degree preferred.
EXPERIENCE:
Minimum of 2 - 5 years of directly related experience required.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
The PSCIII must be able to work independently to organize priorities, complete tasks, manage confidential patient information, schedule multiple appointment types and liaise between clinical teams and co-collaborators. A successful candidate must be able to work independently, requiring minimal supervision and guidance. Must be comfortable managing multiple tasks and projects, high performer capable of consistent quality work with attention to detail and well-developed organizational skills.
Highly flexible to learn and utilize an evolving electronic medical record system (Epic) and demonstrate high levels of resourcefulness and problem-solving ability. A significant portion of this role involves interactions with staff members, providers, patients, and families, meaning exceptional interpersonal and communication skills are required. The PSC III is a vital member of the Division's administrative team and must have a desire to continuously identify and recommend process improvements for the benefit of the division.
Qualifications
QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
EDUCATION:
Minimum of high school diploma or equivalent required; Bachelor's degree preferred.
EXPERIENCE:
Minimum of 2 - 5 years of directly related experience required.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
Created: 2024-10-02
Reference: 3302267
Country: United States
State: Massachusetts
City: Boston
ZIP: 02120
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