🌟 Join Our Team as a Patient Service Representative! 🌟

Are you ready to embark on a rewarding journey in healthcare? We're thrilled to announce openings for not just one, but two dynamic Patient Service Representative positions! If you thrive in a fast-paced environment, enjoy connecting with patients, and possess exceptional organizational skills, we want to hear from you.

About the Roles:

Phone / Queues PSR:

• Be the friendly voice of our clinic, handling a high volume of incoming calls with professionalism and efficiency.
• Master the art of managing appointment and referral queues, ensuring smooth patient flow.
• Opportunity for cross-training in check-in/check-out procedures.
• Utilize EPIC software to streamline processes and enhance patient care.

Check-in PSR:

• Welcome patients with a warm smile, managing their check-in and check-out process seamlessly.
• Schedule appointments, collect co-pays, and handle referrals with precision.
• Take charge of insurance verification and follow up on essential registration items.
• Engage in both inbound and outbound calls to support patient needs. (As responsibilities grow over time, initial tasks will be straightforward for contract workers)

Must-Have Skills/Qualifications:

1. Comfortable thriving in a high-volume call setting.
2. Experience with Electronic Medical Records (EMR) systems.
3. Exceptional communication skills to ensure top-notch patient interactions.

Nice-to-Have Skills:

• Prior experience with EPIC software.

Soft Skills/Attributes:

• Team player mentality, eager to collaborate for the success of our clinic and our patients.

Schedule/Shift:

• Monday to Friday, 8:30 am to 5:00 pm.

Don't miss out on the opportunity to make a difference in the lives of our patients every day. Join our dedicated team and become an integral part of providing exceptional healthcare services. Apply now to embark on a fulfilling career journey with us!

Deadline to apply: 5/3/24

Benefits:

• Health Benefits - We offer medical, dental, and vision to our talent.
• Retirement Benefits - We offer a 401K program to talent once they have been working for a minimum of 6 months. The 2 enrollment dates are 1/1 and 7/1 - enrollment can only occur on those dates.
• Paid Sick Leave - Talent may accrue up to 10 days annually at an accrual rate of 1 hour for every 30 hours worked.