General information

Job Title

Patient Service Representative

Functional Area

Front Office - Patient Services

City

Lebanon

Work Location Type

On-site

State

TN

Employment Type

Full-time (30+ hrs/week)/FULLTIME

Description & Requirements

Position Description & Requirements

PRACTICE OVERVIEW

Premier Radiolog y , a Radiology Partners affiliate, is a multi-state, comprehensive outpatient imaging network offering access to hundreds of board-certified, sub-specialized radiologists. We provide leading comprehensive, convenient, state-of-the-art diagnostic imaging care. Our goal is to provide high-quality, low-cost diagnostic imaging studies close to where our patients live and work. From our sub-specialized radiologists to our registered technologists and professional clinic staff, our commitment to accuracy and the patient's experience is not just an expectation, it is our mission. Together with Radiology Partners, our mission is To Transform Radiology.

POSITION SUMMARY

P remier Radiology is seeking a Patient Service Representative to provide courteous assistance to patients and physician offices while scheduling and registering patients for procedures.

POSITION DUTIES AND RESPONSIBILITIES

• Work as a Medical Receptionist
• Answer incoming phone calls and handle or transfer to the appropriate department
• Greet Patients
• Optimize patient satisfaction
• Maintain Appropriate Medical Records
• Update forms as needed
• Schedule Appointments
• Process patient payments
• Ensures confidentiality of sensitive information and PHI
• Other duties may be assigned

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• High School or equivalent preferred
• Background in healthcare is preferred
• Background with Eclinical Works Practice Management System Preferred
• Ability to work independently
• Ability to work in a fast-paced, high productivity environment
• Ability to exercise judgement and make decisions
• Excellent communication skills to communicate with patients, physicians, clients, coworkers, and management staff
• Ability to document accurately and concisely
• Excellent phone and computer skills
• Ability to maintain sensitive information in confidence
• Ability to meet deadlines and prioritize diverse responsibilities
• HIPAA and OSHA knowledge
• Strong organizational skill

Radiology Partners is an equal-opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.

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Radiology Partners participates in E- Verify .