PCAP Case Manager (OKC)

Job Description

The Parent-Child Assistance Program (PCAP) is a three-year case management intervention serving at-risk pregnant and parenting mothers with alcohol and/or drug use disorders and their families. The program is hiring for staff at two sites: Oklahoma City and Tulsa. The Case Manager position is responsible for providing direct outreach, home visitation, case management, and advocacy services to at-risk mothers with substance use disorders, who have used alcohol and/or drugs during pregnancy, and to their children, partners, and extended families when needed.

Job Responsibilities

• Perform case management activities according to PCAP policies and procedures in a highly confidential and professional manner
• Manage caseload of 16-20 clients/families and conduct home visits with each client approximately twice per month according to the PCAP model
• Assist clients in setting goals based on their individual needs assessments and in identifying steps to achieve their goals, monitor progress
• Identify high-quality community providers and agencies whose services are relevant to client needs
• Provide outreach services to engage and connect clients with the community agencies that will help meet their needs and goals
• Transport clients to important appointments in support of their goals, if needed
• Administer assessment instruments dealing with extremely sensitive and confidential information, according to PCAP policies and procedures
• Enter client information into a secure online platform
• Coordinate scheduling and attend case consultation meetings and appointments with community providers with whom clients are involved
• Maintain regular contact with clients' networks of service providers
• Provide housing support/case management services and documentation as required for housing subcontracts and working agreements
• Attend and participate in weekly individual supervision with the site Case Management Supervisor to discuss client needs, goals, and issues
• Participate in weekly staff meetings with the local PCAP team to evaluate client and program progress
• Provide outreach services to locate missing clients and engage them with the program
• Participate in required trainings
• Obtain and maintain current CPR, Infant CPR, and First Aid Certification; Contribute to report writing, training, and presentations as needed; and other duties as assigned

**** The position will be located in the OKC greater metro area.***

Job Requirements

Required Education: Bachelor's Degree in Social Work, Psychology, Sociology, or other Health or Human Services related field.

• 12 months experience in home or community-based services, case management, or a related healthcare environment.

Skills:

• Knowledge of federal and state laws particularly patient confidentiality.
• Knowledge of case management fundamentals and the technical and procedural aspects of case management.
• Must have a high level of organization skills.
• Ability to resolve issues, applying judgment, critical thinking, and problem-solving skills to determine a course of action.
• Ability to exercise discretion when making decisions and seeks managements advice to determine proper course of action while following established standards.
• Ability to handle stressful situations, different situations or circumstances, and complete projects in a timely manner.
• Ability to keep accurate and detailed records.

Certifications:

• None

Departmental Preferences:

• 4 years of community-based experience working with at-risk populations
• Experience working with clients/consumers/patients with substance use disorders, ideally perinatal individuals
• Effective communication skills
• Demonstrated ability to effectively engage with at-risk mothers and families
• Ability to conduct interviews covering extremely sensitive and confidential issues

Advertised Physical Requirements:

• Sitting for long periods of time.
• Speaking and listening.
• Office Environment.
• Must pass several criminal and registry checks, including a criminal background check as well as OSBI, Sex Offender, and Mary Rippy Violent Offender registry checks.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.