NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

Job Description

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Reporting directly to the supervising social worker or designee, the SHOW peer counselor carries out protocols identified for the mental health and substance use treatment of adult designated patients. These protocols will include provisions for clinical management of cases, including assessment, diagnosis, treatment, and appropriate record-keeping as well as other services determined by the SHOW supervising social worker.

General tasks and responsibilities will include:

• Willingness to provide direct patient care on-site, including on nights and weekends, as agreed upon with the Clinical Supervisor or designee.
• Documents and files findings, interventions, and plans in the patient Electronic Medical Record (EMR) and submits timely billing.
• Comforts patients, reassuring them about recovery and explaining the process of how acute distress is addressed.
• Provides orientation and support to patients and collaterals.
• Helps patients to understand their role in their own recovery process.
• Uses personal experience as a recipient of behavioral health services (including co-occurring/substance use background) in role-modeling recovery and providing hope for other recipients.
• Assists patients in seeking clarification about the treatment and recovery process.
• Engages patients and helps motivate them to enter treatment and engage with care coordination.
• Provides motivation to address ambivalence about change using basic motivational interviewing techniques.
• Conducts overdose prevention trainings with patients and their families, including naloxone distribution.
• Provides linkage to continuing care and community resources.
• Conducts follow-up with patients after discharge.
• Conducts outreach and connection to services for a period after discharge.
• Assists with patient documentation, tracking, and follow up.
• Works with the treatment team to facilitate engagement with clinic services.
• Collaborates with staff in maintaining appropriate documentation.
• Participates in supervision, department staff meetings, and other program review meetings.
• Receives supervision and support from substance use disorder treatment program and administrative leadership. In addition, receives task supervision from team leads with whom they work on other services.
• Other duties as assigned.

Minimum Qualifications

QUALIFICATIONS FOR THE JOB:

CERTIFICATION(S)/NYS LICENSE(S):

1. Certified Recovery Peer Advocate (CRPA)

EDUCATIONAL LEVEL:

• A Baccalaureate Degree from accredited college including or supplemented by 24-credits in Psychology, Sociology, Social Work, or a related behavioral science and one year of full-time paid experience performing rehabilitation counseling or casework in a substance use treatment program, OR
• High School graduate or evidence of having pass an examination for a High School Equivalency diploma and three years of full-time paid experience as described above, OR
• A satisfactory equivalent of the above AND
• Prior experience providing substance use treatment

PREFERRED SKILLS:

• Strong verbal, interpersonal, and written communication skills
• Ability to work in fast-paced environments with competing priorities
• Ability to work well independently

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College titution discounts and professional development opportunities
• Multiple employee discounts programs