Personal Lines Insurance Customer Service Rep

AWA Insurance, located in Fort Myers, FL has an immediate opening for a full-time Personal Lines Insurance Account Manager. We are looking for an experienced Personal Lines Insurance professional who is highly motivated and has experience in handling personal lines accounts.

If you have and active insurance license and an interest in helping clients with their insurance needs, I invite you to apply for the position in my office. Insurance experience is preferred for this position.

an style="font-size:11.0pt;font-family:"Calibri",sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">This is not a remote position. Please only apply if you are able to make the commute to our Fort Myers, FL office location

Responsibilities

• Servicing current book of personal lines customers and processing their renewals.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, billing clarification, audit disputes, and claims service.

What we provide

• Base Salary plus bonus
• Paid time off (vacation and personal/sick days)
• Profit sharing
• Health insurance
• Valuable experience
• Growth potential/Opportunity for advancement within the agency
• Provide hands-on family based environment

Requirements

• Insurance Customer Service experience; minimum 1 year
  
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty 2-20 or 4-40 license
• References requested, please submit with your resume