Pharmacist Operations Coordinator, Investigational Drug Clinical Research

Pharmacist Operations Coordinator, Investigational Drug Clinical Research

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you've made to our country. We're proud to support your next mission. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you'll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

Manages daily operational activities, priorities, problems, staffing and workloads. Provides status reports to pharmacy management effectively communicating issues, concerns, and suggestions. Monitors pharmacy information systems and communicates with IR regarding problems, resolutions, and improvements. Processes formulary additions to pharmacy information systems. Assists with charge audits upon request, monitors timeliness of charges and credits and verifies accuracy . Oncology or Investigational Drug Service experience preferred. Responsible for operational oversight to support the IDS and infusion team in clinical research at SCCC sites, including the study start up, medication distribution and operational plans, oversee research drug inventory and accountability per regulatory standards, internal audit preparation, facilitate Infusion and IDS pharmacist collaboration, etc. ASHP accredited pharmacy residency preferred or equivalent specialty experience preferred. Supervisory experience preferred. Requires travel to UT Southwestern SCCC regional sites as necessary.

Experience and Education

• BS degree or PharmD from ACPE accredited school of pharmacy and three (3) years pharmacy experience, hospital practice setting preferred
• Licensed by Texas State Board of Pharmacy (TSBP) is required
• Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) is required by start date

Job Duties

1. Maintains and enforces organizational and departmental policies, procedures, objectives, performance improvement initiatives, environmental and infection control standards.
2. Identifies opportunities for cost containment and promotes cost effective utilization of resources. Assists with budget preparation and daily financial activity.
3. Promotes pharmacy services. Assists with coordination of organizational and patient care initiatives. Attends multi-disciplinary in-services, meetings, PI, etc.
4. Enforces Pharmacy and Therapeutic and cost savings initiatives through monitoring of documented interventions and pharmacist order entry. Verifies data, develops measures, and reports outcomes.
5. Mentors staff in good decision-making skills, and problem identification and resolution processes. Promotes staff ownership of work environment encouraging process improvement actions.
6. Supports cost savings initiatives. Participates in assessment and selection of cost-effective pharmaceuticals. Enforces formulary system and protocols for acquisition of NF product.
7. Maintains high visibility and/or availability through participation in departmental in-services, meetings, and daily activities. Contributes ideas and identifies opportunities for process improvements to better deliver prompt and safe patient care.
8. Interviews, selects, and hires qualified candidates. Evaluates employee performance. Completes annual appraisals and provides documentation of commendations or disciplinary actions.
9. Coordinates staff development and education. Orients new employees, coordinates training, establishes expectation and documents progress. Enhances personal growth, development, and management skills by review of current literature, participating in continuing educational programs, in-services, and meetings.
10. Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing, or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing, or similarly affecting human-subjects research records .

Knowledge, Skills & Abilities

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments; Maintains confidentiality.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Inspires respect and trust.
• Adaptability - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Monitors transition and evaluates results; Able to deal with frequent change, delays, or unexpected events.
• Delegation - Delegates work assignments; Gives authority to work independently; Sets expectations and monitors delegated activities.
• Makes her/himself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products, and services.; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Diversity - Demonstrates knowledge of EEOC publications; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Supports affirmative action and respects diversity; Builds a diverse workforce.
• Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
• Strategic Thinking - Understands organization's strengths and weaknesses; Analyzes market and competition; Adapts strategy to changing conditions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures, Reports potentially unsafe conditions.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities.

Working Conditions

Work is performed in any UT Southwestern Pharmacy or campus building.

Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of Vice President for Human Resources or his/her designee.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.