Player Development Manager
Doral, Florida
Employer: Apex Systems
Industry:
Salary: $75000 - $100000 per year
Job type: Full-Time
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: Player Development Manager
Company: Carnival Corporation
Location: Doral, FL
Duration: Full Time
Salary Range: $75,000 - $100,000 (Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience)
Position Overview:
The Manager, Player Development will have a focus on team member growth, development, and driving profitable business through our highest value casino players. This leadership position will manage the day-to-day operations of the player development department including direct interaction with Executive Hosts, Hosts, and VIP Representatives, working closely with stakeholders within our brands as well as within the Global Casino Marketing team. They will have primary responsibility for measuring Executive Host performance, directing activity and developing relevant programs and initiatives to continue to grow the high-value segment of our casino player database
Essential Functions:
Travel: Less than 25% with shipboard travel likely. Less than 25% non-shipboard travel likely.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Other job specific working conditions. Hybrid work -in office 3 days per week.
MUST Haves:
Opportunity to work for one of the largest cruise lines in the world At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits: Financial Benefits: Paid Time Off Other Benefits
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Position: Player Development Manager
Company: Carnival Corporation
Location: Doral, FL
Duration: Full Time
Salary Range: $75,000 - $100,000 (Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience)
Position Overview:
The Manager, Player Development will have a focus on team member growth, development, and driving profitable business through our highest value casino players. This leadership position will manage the day-to-day operations of the player development department including direct interaction with Executive Hosts, Hosts, and VIP Representatives, working closely with stakeholders within our brands as well as within the Global Casino Marketing team. They will have primary responsibility for measuring Executive Host performance, directing activity and developing relevant programs and initiatives to continue to grow the high-value segment of our casino player database
Essential Functions:
- Define, evaluate, and analyze success metrics for Executive Host team.
- Reports on player development spend and forecast numbers to the AVP, Global Casino Marketing.
- Participates in or drives guest focus groups, VIP surveys, and other attempts at guest feedback.
- Provides world-class guest service in a timely manner to both guests and fellow team members.
- Work with Global Casino Marketing team to identify additional opportunities to grow our high-value guest penetration.
- Workwith the Groups and Events team to create new experiences as well as optimizing existing experiences.
- Tactical: Decisionsfocus on intermediate-term issues. The purpose of decisions made at this level are to help move CCL closer to reaching strategic goals. Outcomes are predictable. After a decision is made by Top Executive Leadership, the next phase is to take the needed steps to implement it.Examples are: The amount of money required to implement, which advertising agency to promote a new service or to provide an incentive plan to employees to encourage increased revenue.
- Operational:Decisions focus on day-to-day activities within the company. Decisions made at this level help to ensure that daily activities proceed smoothly and therefore help to move the company toward reaching a strategic goal. They have short term consequences. Examples are: Handling employee conflicts, purchasing materials needed for operations.
Travel: Less than 25% with shipboard travel likely. Less than 25% non-shipboard travel likely.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Other job specific working conditions. Hybrid work -in office 3 days per week.
MUST Haves:
- Minimum Education: Bachelor's degree
- Discipline/Major: Marketing or similar
- Required Years & Area of Professional Experience:5+ years of experience in player development or customer service
- Critical Professional Related Technical/Computer Skills: Demonstrated experience in managing a diverse team
- Other Requirements:Facilitatescross-functional learning and conversations across teams. Effective verbal and written communication skills. Capable of delivering results in a remote/hybrid work environment
- Preferred Experience & Type: Previous experience with Konami Sykros preferred
- Knowledge, Skills & Abilities: Proven experience in providing VIP experiences required
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.
- Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program, wellness center, and health clinic at our Miami campus
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Created: 2024-08-27
Reference: 2036523
Country: United States
State: Florida
City: Doral
Similar jobs:
-
Senior Manager, Campaign Development
AEG in Orlando, Florida💸 $80000 - $94000. per year -
Software Development Manager
Insight Global in Sarasota, Florida -
Business Development Manager, Facial, Allergan Aesthetics, Naples FL
AbbVie in Naples, Florida -
Player Development Manager (Casino is required)
INSPYR Solutions in Miami, Florida -
Player Development Manager
Carnival Corporation in Miami, Florida -
R&D Project Manager for the Development of Large Gas Turbine Hot Gas Path Components
Siemens Energy in Orlando, Florida -
Manager, Technical Development
Tampa General Hospital (TGH) in Tampa, Florida -
Senior Project Manager, Civil/Site Development
Stantec in NAPLES, Florida -
Senior Project Manager, Civil/Site Development
Stantec in NAPLES, Florida -
Senior Project Manager, Civil Site Development
Stantec in CORAL GABLES, Florida -
Senior Manager, Casino Business Development
Norwegian Cruise Line Holdings Ltd in Miami, Florida -
Private Wealth Management Business Development Director
Morgan Stanley in Palm Beach, Florida -
Business Development Manager
IDEX Corporation in Longwood, Florida -
Business Development Manager, New Sales - Business Blueprint
American Express in Sunrise, Florida💸 $70000.00 per year -
Manager, Software Development - Python (AI Applications)
Ultimate Software in Weston, Florida -
Business Development Manager
INSPYR Solutions in Fort Lauderdale, Florida -
Business Development Manager
Boutique Recruiting in Miami-fort Lauderdale, Florida -
Sr. Manager, Leadership Development
Paychex Inc. in St Petersburg, Florida💸 $92000 - $145000 per year -
Manager-Tele Account Development -Phoenix/Sunrise
American Express in Sunrise, Florida -
Senior Project Manager, Civil Site Development
Stantec in CORAL GABLES, Florida