Practice Assistant I
Belmont, Massachusetts
Employer: McLean Hospital(MCL)
Industry: Administrative Support
Salary: Competitive
Job type: Full-Time
Performs both administrative and clinical functions to support smooth and efficient clinical service and research operations under close to general supervision. Performs basic clerical work and tasks that range from repetitive and routine to more nuanced due to specialty services performed at McLean. Administrative duties related to patient visits including scheduling, check-in, check-out duties, patient registration and insurance verification. Additional duties related to MRI Research exam scheduling.
Principal Duties and Responsibilities
• Performs Day-to-Day Department Administrative Operations
o Responsible for administrative tasks in the Imaging Center such as managing appointment scheduling, initial safety screening check, appointment confirmations and check-in.
o Partners with McLean Hospital, MGB personnel and outside referrers to manage participants and patients appointment and data handling ensure effective coordination.
o Familiar with program policies and procedures. Follows policies and implements tools and applications of various systems in support of appointment and patient management through the process.
o Brings ideas for revisions to SOPs as workflow changes when observing a way to maximize accuracy, safety and efficiency.
o Coordinates with MGB Information Services Department to arrange for hardware/software updates, troubleshooting, system access, etc.
o Follows direction for special administrative projects and tasks, as assigned.
o Assists with onboarding training of newly hired practice Assistant staff, typically after initial training with supervisor. Gives direction for POIs and research staff including building/lab access, ID badges, keys, equipment distribution/collection, HR and payroll.
o Acts as a resource for telephone calls and inquiries and communicates institutional policies and procedure
o Follows all Joint Commission, DPH, CMS, OSHA and HIPAA standards for assigned service
Qualifications
Education: Minimum HS Diploma or equivalent. Associate degree preferred. Minimum 1 year of relevant experience required.
EEO Statement
McLean is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Principal Duties and Responsibilities
• Performs Day-to-Day Department Administrative Operations
o Responsible for administrative tasks in the Imaging Center such as managing appointment scheduling, initial safety screening check, appointment confirmations and check-in.
o Partners with McLean Hospital, MGB personnel and outside referrers to manage participants and patients appointment and data handling ensure effective coordination.
o Familiar with program policies and procedures. Follows policies and implements tools and applications of various systems in support of appointment and patient management through the process.
o Brings ideas for revisions to SOPs as workflow changes when observing a way to maximize accuracy, safety and efficiency.
o Coordinates with MGB Information Services Department to arrange for hardware/software updates, troubleshooting, system access, etc.
o Follows direction for special administrative projects and tasks, as assigned.
o Assists with onboarding training of newly hired practice Assistant staff, typically after initial training with supervisor. Gives direction for POIs and research staff including building/lab access, ID badges, keys, equipment distribution/collection, HR and payroll.
o Acts as a resource for telephone calls and inquiries and communicates institutional policies and procedure
o Follows all Joint Commission, DPH, CMS, OSHA and HIPAA standards for assigned service
Qualifications
Education: Minimum HS Diploma or equivalent. Associate degree preferred. Minimum 1 year of relevant experience required.
EEO Statement
McLean is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Created: 2024-06-18
Reference: 3289639
Country: United States
State: Massachusetts
City: Belmont
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