Practice Manager | Medical Oncology

Join Our Team as a Practice Manager at UPMC Hillman Cancer Center!

Are you a dynamic leader with a passion for healthcare and a knack for making a difference? UPMC Hillman Cancer Center in Moon Township, PA, is on the lookout for a Practice Manager to steer our Medical Oncology Department to new heights!

In this pivotal role, you'll oversee day-to-day operations, from managing provider and treatment schedules to ensuring a stellar patient experience. Your expertise in front office duties like check-in/check-out, scheduling, and financial counseling will be invaluable. Plus, you'll be the friendly face that new patients and referring physicians first encounter!

If you're a natural people-person with strong communication skills and a positive attitude, this is your chance to shine. Combine your leadership skills and healthcare know-how to make a real impact in the world of cancer care.

Ready to take the next step in your career? Join us at UPMC Hillman Cancer Center and be a part of something truly special!

Responsibilities:

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meet performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow-up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, trains, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.

Qualifications:

• Bachelor's Degree + 3 years of management experience with 1 year of healthcare experience
  • OR associate degree + 3 years of healthcare experience and 3 years of management experience
  • OR High School Diploma + 5 years of healthcare experience and 5 years of management experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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