Practice Support Assistant I - FT - Wellesley IM
Wellesley, Massachusetts
Employer: Atrius Health
Industry: Practice Support Staff
Salary: Competitive
Job type: Full-Time
Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
SUMMARY
Under direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit.
EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree or graduate of certification in medical office administration program preferred.
EXPERIENCE
Experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
SKILLS
Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required.
Excellent benefits Include:
• Up to 8% company retirement contribution,
• Generous Paid Time Off
• 10 paid holidays
• Up to $5000 per year in Tuition Reimbursement
• Paid professional development
• Competitive health and welfare benefit package.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
SUMMARY
Under direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit.
EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree or graduate of certification in medical office administration program preferred.
EXPERIENCE
Experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
SKILLS
Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required.
Excellent benefits Include:
• Up to 8% company retirement contribution,
• Generous Paid Time Off
• 10 paid holidays
• Up to $5000 per year in Tuition Reimbursement
• Paid professional development
• Competitive health and welfare benefit package.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Created: 2024-06-30
Reference: 123117
Country: United States
State: Massachusetts
City: Wellesley
Similar jobs:
-
CNA (Certified Nursing Assistant) - $24-39/Hour - Norwood, MA
ConnectRN in Norwood, Massachusetts💸 $24 - $39 per hour -
Medical Assistant II
Massachusetts General Hospital(MGH) in Somerville, Massachusetts -
Assistant Store Manager
Stop & Shop in Lexington, Massachusetts -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Worcester, Massachusetts -
Human Resources Assistant
Encompass Health in Ludlow, Massachusetts -
Nursing Assistant
Veterans Health Administration in Bedford, Massachusetts💸 $144000 per year -
Assistant Store Manager
Stop & Shop in North Adams, Massachusetts -
Research Assistant I, Neurosurgery
Brigham & Women's Hospital(BWH) in Boston, Massachusetts -
Assistant Store Manager
Stop & Shop in Framingham, Massachusetts -
Retail Assistant Manager (Ops)
Talbots in Natick, Massachusetts -
Operating Room Assistant
Massachusetts General Hospital(MGH) in Boston, Massachusetts -
ASSISTANT ATTORNEY GENERAL
MASS in Boston, Massachusetts💸 $78586 - $117879 per year -
Technical Lab Assistant Evenings per diem
Newton-Wellesley Hospital(NWH) in Newton, Massachusetts -
EMERGENCY SERVICES ASSISTANT / 36 HOURS / DAY SHIFT
Brigham & Women's Hospital(BWH) in Boston, Massachusetts -
Process Assistant
Amazon in Stoughton, Massachusetts -
Physican Assistant, Ortho (Per Diem)
Cape Cod Healthcare Inc. in Hyannis, Massachusetts -
Assistant District Attorney - Child Abuse Unit
MASS in Pittsfield, Massachusetts💸 $90000 - $100000 per year -
Senior Practice Assistant, Orthopaedics
Brigham & Women's Hospital(BWH) in Jamaica Plain, Massachusetts -
Assistant Branch Manager
Restaurant Depot in Andover, Massachusetts💸 $28.13 - $29.07 per hour -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Cambridge, Massachusetts