Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.

SUMMARY

Under general direction performs expanded and advanced level Practice Support Assistant duties. Participates as an integral member of a medical team in the Clinical Pharmacy Department and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship. Able to use a high level of competency and high degree of autonomy in performing all Practice Support Assistant functions. Schedule allows a hybrid model of 3 days on site in Watertown site and 2 days remote.

Performs Practice Support Assistant duties with higher level administrative functions added. Higher level functions may vary by department and should be a significant portion of the incumbent's time.

EDUCATION/LICENSES/CERTIFICATIONS

High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree in medical office administration program preferred.

EXPERIENCE

Experience typically acquired through at least three years of experience in a clinical setting with at least one as a Practice Support Assistant (a bachelor's or associate degree may be substituted for one year of experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience preferred.

SKILLS

Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

• Up to 8% company retirement contribution

• Generous Paid Time Off

• 10 paid holidays

• Paid professional development

• Generous health and welfare benefit package