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Overview

This internship will provide experience with assisting the premium team with sales and service projects, event day responsibilities for premium clients at a live entertainment venue. Interns will gain working knowledge of client management, Salesforce, and Archtics.

Internship details:

• Pay: $13.00 / hour
• Not to exceed 20 hours per week
• Internship Dates: Fall-Spring Semesters (August- May)
• Location: Moody Center, on UT campus

Job expires 7/15/2024

Responsibilities

• Assist Premium team on event day to ensure suites and clubs are client ready. Including but not limited to: ensuring client gifts or items are put out, TVs are set, suite is clean and ready for guests, etc.
• Conduct prospective research to help enhance memberships.
• Assist with prospecting and lead development.
• Answer client questions and assist with needs and requests on show day.
• Learn sales & service techniques to better serve our clients.
• Learn Salesforce and Archtics to complete orders as needed.
• Perform other duties and responsibilities as assigned.
• Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building, exposure to loud noises, and standing for long periods of time.
• Willingness to work evening shifts for shows and some weekend events.

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong verbal and written communication skills
• Demonstrated ability to follow instructions and work in a team setting
• Must have strong verbal and written communication skills
• Previous experience in a customer service-based industry is preferred
• Previous experience within a sports, entertainment, or related field is preferred
• Willingness to learn and open to coaching
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, and Excel)
• High level of demonstrated professionalism, integrity, and ability to maintain sensitive information

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