Principal Consultant - Telecom
Atlanta, California
Employer: Infosys Limited Digital
Industry:
Salary: Competitive
Job type: Full-Time
Job details
Country
USA
State / Region / Province
California, Georgia, Illinois, Massachusetts, New Jersey, New York, Texas, Washington
Work Location
Atlanta, GA, Boston, MA, Bridgewater, NY, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA
Domain
Consulting
Interest Group
Infosys Limited
Skills
Process|Consulting processes|Technology Consulting process
Company
ITL USA
Requisition ID
120988BR
Salary min
123500
Salary max
154500
Job description
Infosys Consulting's Communications Practice is seeking a Principal Level Management Consultant with experience across one or more domain areas in the Communications industry, including customer relationship management (CRM), customer care operations, Service Operations, ERP and Supply chain.
At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available, and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance, and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives.
As a Principal Consultant, you will provide best-fit solutions for one or more projects across our communications service provider clients; provide technology/product fitment consultation; assist in defining scope and sizing of work; anchor Proof of Concept developments and support opportunity identification and pursuit processes and evangelize Infosys brand. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, lead and participate in sales and pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture
We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and Palo Alto.
Visit www.infosys.com/services/consulting for more information
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Country
USA
State / Region / Province
California, Georgia, Illinois, Massachusetts, New Jersey, New York, Texas, Washington
Work Location
Atlanta, GA, Boston, MA, Bridgewater, NY, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA
Domain
Consulting
Interest Group
Infosys Limited
Skills
Process|Consulting processes|Technology Consulting process
Company
ITL USA
Requisition ID
120988BR
Salary min
123500
Salary max
154500
Job description
Infosys Consulting's Communications Practice is seeking a Principal Level Management Consultant with experience across one or more domain areas in the Communications industry, including customer relationship management (CRM), customer care operations, Service Operations, ERP and Supply chain.
At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available, and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance, and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives.
As a Principal Consultant, you will provide best-fit solutions for one or more projects across our communications service provider clients; provide technology/product fitment consultation; assist in defining scope and sizing of work; anchor Proof of Concept developments and support opportunity identification and pursuit processes and evangelize Infosys brand. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, lead and participate in sales and pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
- Bachelor's degree or foreign equivalent required in Electrical, Telecom, or Information Technology Engineering
- Min. 7 years of experience with Operational Technologies within the Communications Sector.
- Knowledgeable in key areas of Communications provider operations, including customer relationship management (CRM), customer care operations, Service Operations, ERP and supply chain.
- Has at least 3 years' experience designing, implementing, or managing platforms for CSP providers using MS Dynamics, Salesforce, ServiceNow, Oracle/SAP for above process areas.
- Should be able to comprehend and design industry standard information models like TM Forum SID.
- Has at least 5 years' experience in managing IT programs and projects.
- Should be able to develop business process and system use cases.
- Should be able to create the As-Is and To-Be Process and Use Case documents.
- Should be able to guide, mentor and review the end-to-end solution.
- The candidate must be a team player and is also expected to help the project team with any functional issues that may arise during the course of the project.
- Excellent analytical skills and communication skills.
- All candidates must be willing and able to travel up to 100%, depending on client requirements.
- U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
- Live within 2 hours' drive time or be willing to relocate to one of the following Infosys hub offices - Atlanta, GA; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Bridgewater, NJ; New York City, NY; San Francisco, CA; Seattle, WA
- Has at least 3 years' experience managing operations or analyzing and implementing process optimizations across an areas of customer relationship management (CRM), customer care operations, Service Operations, ERP and supply chain.
- At least 3 years of experience in implementing and enhancing industry standard products for CSP operations.
- Experience and desire to work in a consulting environment that requires regular travel
- Should have excellent soft-skills and leadership skills to lead assessment workshops, and work with Enterprise architects to design roadmaps for next 5 years.
- Experience of at least 1 or 2 full-cycle implementations for a CSP with hands on Functional and deployment experience
- Experience in a CSP in North America across Mobility or Wireline networks will be preferred
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture
We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and Palo Alto.
Visit www.infosys.com/services/consulting for more information
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Created: 2024-09-13
Reference: 4ha2Pd8haE2N
Country: United States
State: California
City: Atlanta
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