A leading provider of cloud security and identity governance solutions is looking for principal IAM engineers to support their main products. A day will include collaborating with customers and internal back end team members on product issues, solutions, use cases, and troubleshooting problems. These individuals will be getting around 10 tickets per week revolving around customers trying to implement specific use cases, product differences, and any break fix, bug platform issues. There will be SLA's to hit like driving customer satisfaction, response time, and ratings. They will be providing technical analysis for incidents, resolution, and root cause to ensure issues happening again.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Need to have great communication
6 - 8+ years experience in implementing various IGA solutions (IGA, IAM, PAM, PIM)
Strong Domain knowledge in Identity and Access Management (IAM)
Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, Sailpoint, OKTA, Ping, Beyond Trust, Palo Alto Networks, Oracle IM or ISIM
Strong implementation knowledge (hands on keyboard working experience)
Knowledge and experience in invoking REST/SOAP Web Services/Microservices using tools such as Postman
Database : Extensive experience in database operations in SQL or MYSQL or Oracle
Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)
Basic knowledge of operating systems such as Linux, Unix & windows
Experience working with Support Tools such as Ticketing tools (Freshservice), JIRA, Confluence etc.

Nice to Have Skills & Experience

SSO provider
Any ticketing tool

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.