Process Engineer

Insight Global is looking for a Process Engineer who will play a pivotal role in documenting, optimizing, and standardizing the company's operational processes. Our client is an innovative startup in the e-commerce landscape with a fast-growing global presence.

This individual will work closely with the Country Manager, leveraging their skills as motivator and driver while providing a structured approach to process management. The ideal candidate will employ various documentation methods, ensuring that every operational aspect is clearly defined and accessible, including process write-ups, video tutorials, short-form guides, and toolbox talks.

Key Responsibilities:
- Develop and implement a systematic framework for documenting all operational processes.
- Create materials in diverse formats tailored to various audience needs, including detailed process guides, instructional videos, short reference documents, and toolbox talks to facilitate trainings.
- Collaborate with cross-functional teams to map out current processes using flowcharts and diagrams and identifying areas for improvement.
- Establish and maintain Standard Operating Procedures (SOPs) for all key processes, ensuring they are all kept up to date.
- Train team members on SOPs through structured training sessions and materials, ensuring compliance and understanding of all documented processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3-5 years of experience as a Process Engineer in e-commerce, logistics, or related industries.
- Experience in process mapping, documentation, and workflow optimization.
- Strong analytical skills with the ability to convert complex data into actionable insights and clear documentation.
- Experience with documentation tools and software including video editing tools, graphic design software for process mapping, and project management platforms.
- Bachelor's degree in industrial engineering, process engineering, operations management, or related field.

Nice to Have Skills & Experience
- Experience in a startup environment or working with global partners

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.