Program Coordinator I - Intake
Boston, Massachusetts
Employer: MASS
Industry: Administrative Services
Salary: Competitive
Job type: Full-Time
This is an entry level death investigation position.
- Answer phone calls from death scenes, hospitals, and other medical facilities to collect detailed information for medical examiners' review.
- Transcribes demographics, circumstances of death and past medical history into case management system.
- Creates case record with intake information, including any related supplemental case information.
- Requests medical records, hospital admission blood samples, police reports, and other medical history after initial case intake as needed.
- Monitors cases involving organ and tissue donation to ensure OCME is notified and updated regarding status and interacts with District Attorney regarding case details as needed.
- Coordinates with Mortuary Technical Staff case information required for transportation of decedent to OCME.
- Coordinates exams by District Medical Examiners (DME) as needed, including faxing paperwork, contacting Funeral Homes and relaying case information to assigned DME.
- Assists Funeral Homes with information on declined cases as needed.
- Enters information into cremation case management system; fax back assigned number to Funeral Home/Crematory.
- Performs other duties as assigned or requested.
The available schedule includes day and evening hours, and at least one weekend day. Staff may be required to work Holidays if they fall on a schedule day of work.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
- Answer phone calls from death scenes, hospitals, and other medical facilities to collect detailed information for medical examiners' review.
- Transcribes demographics, circumstances of death and past medical history into case management system.
- Creates case record with intake information, including any related supplemental case information.
- Requests medical records, hospital admission blood samples, police reports, and other medical history after initial case intake as needed.
- Monitors cases involving organ and tissue donation to ensure OCME is notified and updated regarding status and interacts with District Attorney regarding case details as needed.
- Coordinates with Mortuary Technical Staff case information required for transportation of decedent to OCME.
- Coordinates exams by District Medical Examiners (DME) as needed, including faxing paperwork, contacting Funeral Homes and relaying case information to assigned DME.
- Assists Funeral Homes with information on declined cases as needed.
- Enters information into cremation case management system; fax back assigned number to Funeral Home/Crematory.
- Performs other duties as assigned or requested.
The available schedule includes day and evening hours, and at least one weekend day. Staff may be required to work Holidays if they fall on a schedule day of work.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Created: 2024-09-06
Reference: 240007L5
Country: United States
State: Massachusetts
City: Boston
ZIP: 02120
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