Program Initiatives Manager - #W0982 (Div. of Child Support Enforcement)

Title: Program Initiatives Manager - #W0982 (Div. of Child Support Enforcement)

State Role Title: Program Administrations Manager III

Hiring Range: $80,000 to $120,000 salary commensurate w/exp.

Pay Band: 6

Agency: Department of Social Services

Location:DSS HOME OFFICE

Agency Website:www.dss.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them.

The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages 251,000 cases to ensure that child support payments of $590 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments.

This position directs, plans, implements, and manages the Division of Child Support Enforcement (DCSE) legislation and grants programs and leads special initiatives to promote strong, self-reliant, and engaged families. This position works on behalf of DSS and DCSE executive and senior leadership, with DSS partners, management and programmatic staff to create, define, and incorporate legislative updates and practices into division activities through appropriate change management and collaboration with stakeholder teams. This position also creates and executes DCSE grants programs through managing, developing, and evaluating grant opportunities; consulting with internal and external stakeholders; developing partner and community relationships; identifying, recommending, and facilitating incorporation of emerging and leading practices; evaluating the success of initiatives; and developing strategies on sensitive issues critical to the division. The position manages partner relations and program service initiatives; and other projects that support the mission, values, and goals of the agency. Contributes to regulation and legislation by suggesting appropriate initiatives based on a thorough understanding of the issues and impact of proposals on the division's image and operations. Manages and directs staff and effectively manages budget and other resources and will provide direct support to the Division Leadership Team and the families of Virginia.

Minimum Qualifications

Experience in planning and managing programs serving social service populations, including complex management in human services and/or child support enforcement.

Demonstrated ability to supervise staff.

Demonstrated ability to manage programs and projects, and lead project teams.

Considerable knowledge of the structure and usage of the English language, including the meaning and spelling of words, rules of composition, and grammar.

Demonstrated ability to communicate with diverse individuals, represent the organization to customers, the public, government, and other external sources.

Proficiency in Microsoft Office Suite, including Microsoft Teams, teleworking tools, and appropriate tools to manage budgets and create reports.

Demonstrated ability to analyze data to identify problems and formulate solutions.

Knowledge of or experience with techniques to incorporate stakeholder and client voice into strategic initiatives.

Knowledge of management principles and practices.

Demonstrated ability to provide consultative services to agency staff and interest groups.

Demonstrated ability to work cooperatively and collaboratively to achieve goals.

Demonstrated ability to work independently; manage changing priorities, and make sound, well-informed decisions and consult with program leadership.

Additional Considerations

None

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line "Virginia Jobs" (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided in the application and/or resume. Multiple positions may be filled from this recruitment within 90 days of the closing date.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia § 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy on a case-by-case basis.

Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through t

Contact Information

Name: VA Department of Social Services - Div. of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.