Program Management Office Manager

About the role:

Driving strategic initiatives and delivering exceptional results, the PMO Manager oversees a portfolio of IT programs, ensuring alignment with organizational goals and efficient execution. This role involves leading a talented team of Program Managers, fostering a culture of collaboration, and continuously improving program management processes.

What's in it for you:

• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Advancement opportunities with aggressive and structured career paths
• TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month
• Access to the latest emerging technologies
• Reimbursement for continuous education and technical training
  

What you'll be doing:

• Program Oversight: Monitor and manage TQL's portfolio of IT programs, ensuring they are delivered on time, within scope, and on budget.
• Strategic Planning: Develop and implement PMO strategies, methodologies, and standards to ensure program alignment with organizational goals.
• Resource Management: Allocate resources effectively across programs, balancing workload and optimizing team performance.
• Risk Management: Identify, assess, and mitigate program risks to minimize impact on program outcomes.
• Stakeholder Communication: Facilitate clear and consistent communication with program stakeholders, providing regular updates on program status and performance.
• Reporting: Ensure transparent and accurate reporting to IT and business leadership, providing insights and updates on program progress and challenges.
• Process Improvement: Continuously evaluate and improve program management processes and tools to enhance efficiency and effectiveness.
• Team Leadership: Lead, coach, and upskill the program management team, fostering a culture of collaboration and excellence.
• Department Governance: Design, develop, implement, and monitor department policies, processes, and procedures.
  

What you need:

• Experience: Proven experience in IT program management, with a track record of successfully managing complex programs and leading PMO functions.
• Certifications: PMP (Project Management Professional), Agile certifications (e.g., Certified ScrumMaster, PMI-ACP), or similar certifications preferred.
• Education: Bachelor's degree in business, management, or a related field; advanced degree preferred.
• Knowledge: In-depth understanding of program management methodologies, tools, and best practices.
• Skills: Strong leadership, communication, influencing, coaching, and organizational skills. Adept at defining and implementing new processes, as well as iterating on existing ones.
• Attributes: Self-driven to work independently and comfortable navigating ambiguity. Thrives in a fast-paced environment and motivated to solve challenging problems.
  

Where you'll be: 4289 Ivy Pointe Blvd. Cincinnati, OH 45245