Program Manager, Academic & Student Services (University Housing)

Tallahassee, Florida


Employer: Florida State University
Industry: 
Salary: Competitive
Job type: Full-Time

Department

University Housing

Responsibilities

  • Off Campus Housing Market and Stakeholders: Utilizing institutional data, student surveys, and other marketing tools, develop and maintain a map of off campus student housing locations to provide data about where FSU students live when they live off campus. Utilizing city data and other real estate resources, track future housing development in the city and determine impact on FSU students and University Housing. Schedule, plan, and execute multiple housing fair events through each year. Identify and develop best practices in providing off campus services to students, propose and develop growth of the program. Build mutually beneficial relationships with off campus property leasing office staff.
  • Marketing and Communication: Develop marketing and communications plans and materials to connect students living off campus to university resources that will contribute to their success and retention, as well as programs and materials for on campus residents preparing to live off campus in the future. Manage email address, social media, and other branding for off campus housing.
  • Campus Stakeholder Relations: Create and deliver tenant and lease education with University Housing programming efforts for on campus students who will be living off campus in the future, including but not limited to initiatives with the Residence Education team. Provide resources to students and families in conjunction with New Student and Family Programs, Undergraduate Studies, and Student Affairs Offices. Represent the department at events such as Orientation and Admissions recruiting events. Create visual representations for data analysis of retention and success measures for off campus students.
  • Off Campus Housing Resources: Build and maintain resources online and otherwise that can be accessed by students living off campus. These on campus resources include (but are not limited to): up to date information on transportation (bus systems, parking), Victim Advocate program, FSUPD, academic resources through Undergraduate Studies (Noles Everywhere, ACE), Campus Recreation, University Health Services. Off campus resources include utilities, TPD, and apartment searches. Maintain relationships with appropriate departments to stay up to date with resource changes.
  • Supervision: Supervise several OPS student employees. Hire, train, develop, and review performance.

Qualifications

A Bachelor's degree and four years of experience; or a high school diploma or equivalent and eight years of experience. (Note: a combination of post high school education and experience equal to eight years.)

Preferred Qualifications

  • Ability to demonstrate effective customer service skills.
  • Ability to adhere to ethical business practices and promote ethical behavior.
  • Ability to communicate effectively verbally and in writing.
  • Ability to effectively train and direct the work of others.
  • Ability to establish and maintain effective working relationships.
  • Ability to maintain and improve personal and team effectiveness, and foster change and creativity.
  • Ability to prioritize, organize, and perform multiple work assignments simultaneously.
  • Ability to utilize problem solving skills.
  • Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
  • Knowledge of applicable computer applications and basic computer functions.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check .

Review of applications will begin July 8, 2024.

This position is being advertised as open until filled.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .


Created: 2024-07-02
Reference: 58061
Country: United States
State: Florida
City: Tallahassee
ZIP: 32311


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