Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.

Program Manager, Business Planning & Operations Responsibilities

• Ideate optimization of Meta Ad business internal software through understanding of historical sales data infrastructure.


• Through Tableau, Hive, in-house SQL tables in various namespaces, source data to outline and quantify opportunities to redesign software structure.


• Structure multi-year plans to drive scalable programs, complex enhancements and operational optimizations across multiple Meta software roadmaps.


• Consider subjective ads business unit needs, technical front-end and back-end software limitations from historical context.


• Propose updated tech workflows such as transforming software capabilities.


• Scale data infrastructure and processing.


• Consolidate data pipelines.


• Build new software entities and restructure reporting from backend, transforming data for bespoke consumption.


• Use internal scripts that generate in-house sales portfolio selection.


• Propose technical milestones to projects and support execution to achieve such milestones, foreseeing risks and developing mitigation strategies.


• Secure resources across Data Science, Data Engineering and Software Engineering via setting mutual goals and engineering efficiency metrics.


• Drive statistical experiments to validate results.

Minimum Qualifications

• Requires a Bachelor's degree (or foreign equivalent) in Communications or Business Administration and 5 years of progressive, post-baccalaureate experience in the job offered or in a related occupation.


• Experience must include 36 months involving the following:


• Independently identifying, initiating, implementing, and scaling programs for process improvements, new operational workflows, and technological innovations


• Providing business insights and recommendations to business groups and their operations via qualitative and quantitative data, including analysis from SQL, Daiquery, and Tableau


• Supporting multiple complex business projects simultaneously utilizing Asana and Task tool and including technical enhancements and implementation regional and global initiatives


• Providing strategic guidance to a network of cross-functional partners including technical stakeholders like in the fields of data science, data engineering and software engineering


• Understanding technical workflow and infrastructure that include in-house telephony system, call routing, sales channel routing, customer to agent routing, productivity tools, the in-house appointment scheduling system, and back-end system operationalization


• Statistic experimentation


• Implementing new elements to operational architecture and its connection to external software including Salesforce and Anaplan


• Communicating with VP level stakeholders to secure buy-in on projects and set feedback loop


• Presenting technical content to non-technical audiences and


• Influencing stakeholders on driving vision for optimization