Program Manager - Cargo Regulatory Risk

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?



We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.



Job overview and responsibilities

The Program Manager - Cargo Regulatory Risk serves as the owner of investigations and validations related to Cargo Safety and Regulatory Compliance. They drive the regulatory response program and coordinate cross-divisional safety projects when needed, as well as proactively manage Cargo's relationship with regulators and other partners. Additionally, this role applies available safety data to analyze and initiate proactive risk reduction and confirm the ongoing efficiency of established safety measures.

• Serves as a key point of contact for regulators for regulatory mitigation and validation
• Drives transparency through data analysis of all available data streams (Cargo QC and Security Audit CAPA, etc) to ensure compliance with regulatory commitments
• Leads Cargo Safety and Regulatory mitigations and validation to align with regulatory commitments through data collection and cross-divisional alignment and drives solutions to meet or exceed regulatory expectations
• Forges cohesive and complete strategy to support implementation of regulatory investigations / commitments (VDRP, Compliance Actions, etc.)
• Coordinates Cargo Safety and Regulatory Compliance with key collaborators including FAA, USCBP, TSA, EASA, and other regulators (domestic and international)

Please note: This is a Chicago-based, hybrid role. This role has an approximate 60-70% travel requirement.



United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What's needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience in Aviation, operations, logistics or legal-related field, or Regulatory Experience working with Compliance to the US Code of Federal Regulations
• 2+ years or experience working with US regulatory compliance
• Knowledge of US Regulatory Compliance Schemes
• Ability to clearly communicate to partners of all experience and influence levels
• Strong project management skills including timeline management
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Advanced degree in Multiple areas of study
• 4+ years or experience working with US regulatory compliance including technical response drafting
• 2+ years completing operational validations/auditing
• Proven ability to hold others accountable to safety commitments
• Working knowledge of logistics industry

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.