Program Manager, TikTok LIVE Ecosystem (Multiple Positions)

Los Angeles, California


Employer: TikTok
Industry: Operations
Salary: $104712 - $188523 per year
Job type: Full-Time

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities
- Streamline all issues relevant to US TikTok LIVE ecosystem from internal and external stakeholders, develop best practices, and intake framework as well as success metrics to detect, respond, investigate, and solve issues by conducting qualitative and quantitative analyses and leveraging different product/tools/algorithm to improve user and creator experience for TikTok LIVE.
- Support the development of a holistic view of US TikTok LIVE ecosystem through issue detection using data and providing progress report of multiple ongoing and upcoming ecosystem-related projects.
- Develop priorities and projects through identifying key metrics to monitor the ecosystem, design programs that measure quality against discovered ecosystem issue, and understand the health of the ecosystem.
- Identify and breakdown technically complex business problems and define milestones and success metrics by leveraging data to create best practices and procedures for livestream ecosystem team.
- Work with different cross-functional teams including PMs, Ops, Policy, and Data Science, to ensure smooth progress of projects and coordinate various requests and constraints from partners and stakeholders.

Qualifications

Qualifications
Must have a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Data Analytics, Business Analytics, Mathematics, Statistics, Finance, or a related field, and 2 years of related work experience.

Of the required experience, must have 2 years of experience in each of the following:
- Managing data-driven projects or programs;
- Performing quantitative and qualitative analysis and displaying analysis findings through data visualization tool to inform business strategies;
- Developing ecosystem monitoring and investigation framework to inform content, policy, and model optimization strategies;
- Building, implementing, and standardizing measurement frameworks or metrics for projects, and developing corresponding reporting and analysis; and
- Working on User Generated Content (UGC) or Professionally Generated Content (PGC) products.

Type: Full time, 40 hours/week
Location: Culver City, CA
Salary Range: $104712 - $188523 per year

To Apply, click the apply button below. Contact lpresumes@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@TikTok.com.

#LI-DNI

#IND-DNI

Created: 2024-07-01
Reference: A24200
Country: United States
State: California
City: Los Angeles
ZIP: 90291


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