Hybrid On-Site (Dearborn,MI)
Contract - 12+ Month

Position Description:
Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transforming Fords Materials Requirement Planning & Inventory Management capabilities. This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira
Skills Required:
* Documentation and Training: o Document processes, best practices, and guidelines for Jira usage. o Provide training and support to users on Jira features and functionality. * Team Ceremonies: o Actively participate in all team agile meetings: * Backlog Refinement/Planning * Stand-ups * Retrospectives * Develop comprehensive Jira dashboards for: Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases) * Management oversight (Time in Status, Current Sprint Metrics, Resolution Time) * Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time) * Experience leading Jira implementations including planning, stakeholder management, and reporting progress. * Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects * Address specific access issues for team members and troubleshoot search functionality problems * Review, verify, and optimize all Jira automations * Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes * Implementing best practices and optimizing workflows within Jira and Confluence * Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability * Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations.
Experience Required:
* 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence * Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations * Experience in setting up and customizing Jira workflows, fields, screens, and dashboards * Ability to troubleshoot and resolve complex Jira integration issues * Strong analytical and problem-solving skills * Excellent communication skills and the ability to work collaboratively * Experience with GitHub and other software development tools * Knowledge of Agile methodologies, specifically Scrum * Automotive experience is preferred * Support in an onshore/offshore model is preferred
Experience Preferred:
Even better, you may have.. * Experience working with vendor tools like SAP S4 Hana * Certified Scrum Master * Integrate with GitHub to automate transitions in Jira based on GitHub pull request status
Education Required:
* Bachelors degree or equivalent qualification in computer science, engineering or related disciplines
Additional Information :
Hybrid Position 3 days per week onsite
Position Description:
Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transforming Fords Materials Requirement Planning & Inventory Management capabilities. This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira
Skills Required:
* Documentation and Training: o Document processes, best practices, and guidelines for Jira usage. o Provide training and support to users on Jira features and functionality. * Team Ceremonies: o Actively participate in all team agile meetings: * Backlog Refinement/Planning * Stand-ups * Retrospectives * Develop comprehensive Jira dashboards for: Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases) * Management oversight (Time in Status, Current Sprint Metrics, Resolution Time) * Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time) * Experience leading Jira implementations including planning, stakeholder management, and reporting progress. * Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects * Address specific access issues for team members and troubleshoot search functionality problems * Review, verify, and optimize all Jira automations * Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes * Implementing best practices and optimizing workflows within Jira and Confluence * Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability * Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations.
Experience Required:
* 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence * Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations * Experience in setting up and customizing Jira workflows, fields, screens, and dashboards * Ability to troubleshoot and resolve complex Jira integration issues * Strong analytical and problem-solving skills * Excellent communication skills and the ability to work collaboratively * Experience with GitHub and other software development tools * Knowledge of Agile methodologies, specifically Scrum * Automotive experience is preferred * Support in an onshore/offshore model is preferred
Experience Preferred:
Even better, you may have.. * Experience working with vendor tools like SAP S4 Hana * Certified Scrum Master * Integrate with GitHub to automate transitions in Jira based on GitHub pull request status
Education Required:
* Bachelors degree or equivalent qualification in computer science, engineering or related disciplines
Additional Information :
Hybrid Position 3 days per week onsite

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.