Title: PT Financial Aid Outreach Specialist

Agency: Virginia Western Community College

Location: Roanoke (City) - 770

FLSA: Nonexempt

Hiring Range: Minimum $30.00/hr., pay commensurate based on qualifications and the funding of the grant

Full Time or Part Time: Part Time

Additional Detail

Job Description:

Virginia Western College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board.

Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses.

The primary role of the part-time financial aid outreach specialist is to assist individuals with FAFSA submission and completion for the 2024-25 academic year. The part-time financial aid outreach specialist will provide in-person, online, and telephone outreach and follow up to support FAFSA submission and completion efforts in Virginia Western's service region. This is a restricted, grant-funded position. The incumbent in this position will work approximately 25 hours per week through mid to late August 2024. Work hours will primarily be during normal business hours (M-F 8 AM to 5 PM) and may also include occasional evening and limited Saturday hours.

This is a restricted, part-time wage position contingent upon the conditions of the ECMC FAFSA Student Support Strategy grant. Funding for this position has been secured from June 17, 2024 to August 15, 2024.

Minimum Qualifications:

Customer service, problem solving, basic computing skills (e.g., Microsoft Office Suite), strong oral and written communication skills, attention to detail. Experience providing customer service to diverse populations. Experience explaining processes and documenting detailed information.
Preferred Qualifications:

A basic understanding of how to apply for college financial aid. Experience working with students in a high school or college setting.