Public Safety Dispatch Supervisor I

Under the direction of the Area Commander, the Public Safety Dispatch Supervisor I (PSDSI) is directly responsible for the planning, organization, and operation of the Humboldt Communications Center (HCC) and assigned personnel.

The PSDSI coordinates with the Area Commander in developing and maintaining the selection process of new HCC personnel, and provides recommendations to the Area Commander. The PSDSI prepares all hiring documents and facilitates the reporting date of all new employees. The PSDSI provides orientation, instruction and training for new dispatch personnel in the operation of all communications related equipment. The PSDSI develops and coordinates orientation and training of new HCC personnel. The PSDSI ensures Departmental training requirements are met and complete probationary and annual evaluations for HCC personnel. The PSDSI is responsible for completing CHP 100PSD, Monthly Job Performance Summaries; and the CHP 118PSD, Performance Appraisal - Public Safety Dispatcher, for HCC personnel, and submit them to the Area Commander for review. The PSDSI provides guidance, counseling, and direction to HCC personnel as needed. The PSDSI maintains HCC personnel field folders located at the Humboldt Area office. The PSDSI supervises, reviews, and evaluates the work performance of assigned HCC personnel. The PSDSI coordinates and prepares reports on complaint investigations involving HCC personnel. The PSDSI completes requests for Adverse Actions, Rejection During Probations, and Interim Reporting as deemed necessary. The PSDSI prepares Commendable and Censurable Incident Reports for HCC personnel. The PSDSI will coordinate and prepare monthly work schedules for communications personnel assuring proper staffing levels at all times. The PSDSI coordinates and approves use of overtime, plans and organizes emergency action plans, special details, routine operations, and any revision to SOP. The PSDSI assures accurate completion of all time-keeping records for HCC personnel. The PSDSI reviews and approves the STD 262, Travel Expense Claims; STD 634, Absence and Additional Time Work Report; CHP71, Attendance Reports; and CHP 415, Daily Field Records. The PSDSI coordinates and reviews industrial injury reports and claims with the involved personnel, Area Commander, CHP Headquarters, and the State Compensation Insurance Fund (SCIF). The PSDSI completes and submits all forms and correspondence required to report an industrial injury. The PSDSI assures injured personnel receive medical care for their injury. The PSDSI coordinates staffing coverage to compensate for loss of injured or absent personnel. The PSDSI assures the communications center is operated in an efficient manner. The PSDSI maintains the efficient operation of HCC equipment and assures appropriate records are completed and forwarded. The PSDSI coordinates operations needs and problems with local radio technicians, field operations, CHP Headquarters Telecommunications Section, Communication Centers Support Section, and allied agency personnel. The PSDSI coordinates operation and maintenance of all equipment at HCC, by ensuring a neat and orderly work place is maintained. The PSDSI coordinates and manages the operation and maintenance of the Humboldt Communications Center facility. The PSDSI prepares HCC required reports, i.d. Radio Key Counts, Road Closure Reports, Monthly Staffing Assessments, and Overtime Expenditures. Perform other related duties as required or assigned.
You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• PUBLIC SAFETY DISPATCH SUPERVISOR I CALIFORNIA HIGHWAY PATROL

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-445503

Position #(s):
388-125-1662-001

Working Title:
Public Safety Dispatch Supervisor I

Classification:
PUBLIC SAFETY DISPATCH SUPERVISOR I CALIFORNIA HIGHWAY PATROL $5,705.00 - $7,855.00
The Humboldt Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro rata share of the monthly differential based on the total number of hours worked within the monthly pay period.

# of Positions:
1

Work Location:
Humboldt County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information
California Highway Patrol
Humboldt Communications Center
1656 Union Street
Eureka, CA 95501

The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.

Department Website: https://www.chp.ca.gov

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) Psychological Evaluation clearance prior to being hired.

• Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: https://chp2go.sharepoint.com/sites/Starpoint/Forms/shared%20documents/loadforms/Chp220N.pdf
  
• This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: https://www.calcareers.ca.gov/CalHRPublic/GeneralInfo/TypingCertification.aspx
  
• Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
  

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/23/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Highway Patrol
Attn: Grace Lamantia
097/Classification & Hiring
P.O. Box 942898
Sacramento , CA 94298-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Highway Patrol
Classification and Hiring
601 North 7th Street

Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Report to work on time, willing to work nights, weekends, holidays, overtime, and at unusual hours.
• Emotionally stable and even temperament.
• Willingness to take initiative and independent action.
• Ability to perform tasks accurately, positive attitude, adapts to changing demands of the job, works well under pressure and stress.
• Ability to show respect and consideration for others.
• Dependable, mature, self-motivated and a team player.
  

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.chp.ca.gov
Human Resources Contact:
Grace Lamantia
(916) 843-3803

Hiring Unit Contact:
Captain Larry Depee
(707) 822-5981

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Equal Employment Opportunity
(916) 843-3190
oeeo@chp.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-445503) and/or position number 388-125-1662-001 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Other

Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. https://www.calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.