Supervisor - Hub Dependability

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?



At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.



The salary for this position is $66,560.00 to $79,389.00, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.



At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.



Bonus eligible: yes



**This is an on-site role based at LAX**



Key Responsibilities:

• Reduce liability for all areas of absence management to achieve shared business and operational goals
• Lead and reduce sick leave for union represented Customer Service and Ramp employees
• Track and review all absences daily to resolve level of disciplinary actions required
• Meet with employees and shop stewards to discuss attendance policies
• Work with the centralized Employee Service Center about leaves of absence and other issues
• Conduct Investigative Review Hearings for proposed separations and deliver discipline as necessary
• Handle attendance recognition programs
• Develop strong relationships with numerous work groups
• Work closely with union representatives
• Engage with Human Resource representatives and other key departments to ensure consistent interpretation of Federal and State labor laws, and application of company policy
• Communicate with Human Resources, union and department leaders on policy and employee issues
• Work with Payroll and Scheduling departments to create processes for communicating employee absences and payroll concerns
• Use analytical skills to analyze trends and develop recommendations for improvements
• Provide analytical data on absences
• Create presentation decks about analyses completed to quickly get management up to speed on key issues
• Assist with Resource Planning

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What's needed to succeed (Minimum Qualifications):

• High School Diploma GED/Education Equivalent
• Two (2) years of operations or similar relevant work experience
• Working knowledge of Microsoft Office computer software
• Strong management and leadership skills
• Strong written and interpersonal communication skills
• Ability to work with all levels of leadership in a fast paced goal driven environment
• Strong technical skills with the ability to analyze large volumes of data
• Ability to develop process and strategies to handle costs associated with absences
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
• United will consider applicants with criminal histories consistent with the Fair Chance Ordinance

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's degree
• CISSP, CISA, or CISM
• At least two to four years' experience leading a team
• Knowledge and experience working with Workers Comp statutes
• Experience working within a union environment
• CBA discipline and dispute resolution/ grievance process
• Strong knowledge of Airport Operations functions
• Thorough Knowledge of operational and corporate policies and procedures
• Generalist background with broad knowledge of employment labor laws (California Labor Laws a plus), organizational planning, employee relations, training and development

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation