Publisher Operations Manager - Content Publishers - Los Angeles

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
TikTok's Publisher Operations team is responsible for delivering high-quality, efficient and effective B2B experiences for our major partners and internal stakeholders. Primarily, this will be delivered through program management and QBR infrastructure for global media businesses.

The Publisher Operations Manager will directly manage and support our most high-profile global content operational projects. Additionally, they will prepare the Partnerships teams (centrally, regionally, locally) for effective XFN collaboration and projects. The role is based in Los Angeles.

Responsibilities:
- Assist in design and launch of new operational processes, and deliver end-to-end project management for operational processes
- Co-ordinate internal stakeholders to exceed performance and efficiency goals
- Work with Content Strategy & Policy teams including content strategists, to evaluate our major partner businesses, competitive insights and performance trends in order to deliver high quality QBR meetings designed to accelerate overall platform investment
- Build infrastructure to streamline and scale the team processes and provide two-way feedback loops, seamless internal visibility and communication

Qualifications

Minimum qualifications:
- Experience in or exposure to the audiovisual content industry, including movie studios, TV production, sports, or related industries
- Familiarity with copyright protection platforms and publishing rights management for audiovisual rightsholders including features, TV, and live sports
- Extraordinary organizational skills with the ability to work cross functionally with other stakeholder teams as well as senior leadership.
- The ability to meet deadlines and drive strong execution in a fast-paced environment.
- Exemplary interpersonal, analytical and communications skills.
- Have a deep understanding and insights of the key metrics and measurements in content and creator operations.
- Understanding of Publisher business models, including understanding or intellectual curiosity to dive deeper into key issues versus accepting a cursory understanding of the marketplace.
- Understanding audiovisual rightsholder and platform challenges in copyright strategy

Preferred Qualifications:
- Creative approach to internal operation that fully appreciates the unique value TikTok creates for our partners
- Natural collaborator with the ability to drive alignment among various stakeholders throughout the company to reach a common understanding and set of metrics: Marketing, GBS, Product, Data, Algo, Engineering.
- Experience in product preferred
- Leadership in understanding key business priorities, including the ability to clearly articulate key issues, recommend solutions, and kick off projects to serve those core business priorities
- BS required, MS/MA/MBA considered a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2