Title:QA Engineer (Manual) II, Req# 31401959

Location:Cupertino,CA(onsite)

Contract: 12+ Month

Job Description:

Summary
The AppleCare Field Service Diagnostics & Repair Engineering team is seeking candidates with strong software QA experience to validate diagnostic and repair tools used in field service channels. This position requires a hardworking, self-motivated individual with QA experience, excellent cross-functional communication skills, and an eagerness to adjust to rapid change.

Key Qualifications
• 3-5 years of experience in software QA or related field
•
• Demonstrated understanding of software QA methodologies
• Curiosity and a willingness to deep dive into unfamiliar technical areas
• Intimate familiarity with component isolation methodology and troubleshooting theory; familiarity with modern software debugging techniques is a plus
• Demonstrated comfort with Darwin/Unix-like operating systems and navigating the command-line interface
• Confident in managing and prioritizing daily tasks
• Ability to distill complex technical information into clear and concise cross-functional documentation
• Ability to develop comprehensive, user-driven test plans from software feature descriptions and business requirements documents
• Strong written and verbal communication skills
• Thrives in a dynamic, collaborative team environment

Description
•
• Build and complete well-structured, end-to-end test plans and test cases, integrating feedback from developers and partners throughout the process
• Use bug-tracking software to report all issues encountered during testing
• Engage developers and team leads to help drive high priority issues to resolution
• Provide program managers and team leads with timely, accurate QA status during all project testing phases
• Provide support to developers, readiness, localization, and other cross-functional teams
• Contribute to initiatives to improve the overall integration and QA process, such as identifying and closing gaps in testing coverage or inefficiencies in workflows
• Complete and coordinate all activities in a test plan to ensure that objectives are met

Additional Requirements
• Familiarity with AST 2 and/or AppleCare service strategies is preferred
• Experience with Python or another scripting language is preferred
• Prior experience with Apple's product development lifecycle is a plus

Education
• 3-5 years of experience in software QA or related field
• Bachelor's degree preferred, but not required

PayRate: $50-53/hr,W2