Title:QA Engineer (Manual) II, Req# 32315540

Location:Austin,TX (onsite)

Contract:12+ Month

Job Description:

Field Diagnostic Tools & Systems Engineering - Diagnostics Software QA
Engineer
Client Care's Field Diagnostics Tools & Systems Engineering team is seeking
candidates with solid Software Quality Assurance experience to assist with validation of
Mac and iOS diagnostic tools used in field service channels to support client customers
and drive key performance metrics.
Key Qualifications
• 5+ years of software-based QA experience or a related field.
• Working knowledge of UNIX-based systems and command-line tools for log collection
and analysis
• Proven knowledge of core QA methodologies, including creation of test plans and test
cases, authoring documentation, problem isolation techniques, regression testing, ad
hoc testing, and systems integration testing
• Advanced familiarity with operating and troubleshooting client hardware and software
(iOS, macOS, and associated hardware)
• Proven ability to deliver high-quality work on tight timelines
• Self-motivated, independent, and proactive
• Outstanding collaboration skills
• Excellent written and verbal communication skills
• Proven ability to accurately collect and track testing data, and to assist developers
and project leads in gauging project impact
Description
• Create and execute systematic, end-to-end test plans and test cases by working with
developers and interpreting functional specification documents
• Use bug-tracking software to report and prioritize issues; work with developers and
team leads to understand and pursue issues to resolution
• Provide project managers and team leads with timely and accurate QA status during
various project phases
• Collaborate with and provide support to developers, product readiness, localization,
and other cross-functional teams
• Contribute to initiatives to improve the overall QA process, such as identifying and
closing gaps in testing coverage or inefficiencies in workflows
Additional Requirements
• Experience operating hardware test fixtures is beneficial
• Experience with testing automation software and scripting development on macOS
and iOS platforms is a plus
Education
Bachelor's degree and 5+ years of related experience, or equivalent work experience.