Position Overview:

The Systems/Business Analyst - QAD ERP and Financials is part of the Enterprise Applications IT team that supports a broad portfolio of enterprise-wide applications and integrations. The person in this role is primarily responsible for the application support of QAD ERP application and its integrated solutions. They must have a proven understanding of the ERP functions and related business processes, including inventory management, sourcing, ordering, item and price management, and accounting/financials. They should also have a working knowledge of Accounting (Sales Audit, Cost of Goods Sold, Stock Ledger) and Supply Chain (Receiving, Fulfillment, Shipment) related business processes. They will work across multiple departments, with the technology team, business stakeholders, implementation partners and application vendors to design, re-design and implement software solutions and improve business processes to ensure they meet existing and future business requirements. This person will also provide limited support of other financial systems (Coupa Procurement, Workday Adaptive Insights, Oracle EBS), and may also provide secondary support of other Procure-to-Pay / Order-to-Cash applications (Centric PLM Sourcing, NuOrder Wholesale, Oracle Retail MFCS).

Primary duties of this position:

• Daily operational system support and issue management
• Application management activities (system administration, upgrades, patching, etc.)
• System enhancements and/or reporting request
• Participate in projects throughout all phases of the SDLC
• Project, technical and operational support documentation and training
• End user documentation and training
• Project management of small-medium enhancement projects
• Mentoring

Key Job Responsibilities:

• Provide daily operational support as issues occur in the owned applications and integrations working with service desk, senior team members, business users and application vendor(s) as needed
• Work with application vendor(s) to manage and coordinate scheduled system maintenances, updates and patches
• Communicate the impact of system changes and/or downtimes and coordinate the required actions across the technology and business teams
• Regularly meet with decision makers and end users from the various business departments (Accounting / Finance, Production, Sourcing, Wholesale, Merchandizing, Planning and Allocation, Fulfillment, Retail) to understand changing business needs
• Review and analyze the efficiency of the existing systems and develop strategies for improving or further leveraging it
• Work with the business stakeholders to evaluate and continuously improve business processes
• Work with management and PMO on projects and programs as it relates to the accountable systems and their integrations
• Evaluate level of effort and articulate technical requirements; identify impact, risk and benefit of alternative solutions
• Support SDLC during the design process, gathering and documenting business requirements, technical requirements, data mapping, system setups and configurations, plan and execute regression, integration testing, cutover, go-live and post go-live activities
• Independently manage small-medium application enhancement projects through SDLC
• Create technical and end user documentations and training of system modifications and business process changes
• Provide ongoing training, mentoring and technical guidance to peer business analysts and the rest of the technology team as applicable

Qualifications and Skills

• Bachelor's degree, preferably in Information Systems or equivalent with a minimum of 5 years of experience as a Systems/Business Analyst
• Prior ERP Systems experience is a must including supporting the Accounting / Finance departments
• Knowledge of QAD is required, and experience with Oracle RMS/MFCS or EBS is desired
• Retail environment experience is preferred; experience with Wholesale functions is a plus
• Demonstrated project management abilities and experienced in implementation of software solutions
• Worked with multiple, cross-functional business area managers and stakeholders and influenced resolution of conflicting objectives, successfully delivering business process and system solutions
• Has held key roles in successfully delivering business process and system solutions
• Demonstrated ability to mentor people
• Proven track record in meeting deadlines
• Background working on cloud-based solutions and vendor management experience
• Must possess strong analytical and problem-solving skills to devise solutions to complex problems
• Excellent communication skills; Able to effectively present complex solutions to technical and non-technical staff at all levels of the organization, across multiple cultures/geographies
• Collaborative and effective at building consensus across the organization
• Highly organized, self-motivated, responsible and dependable
• Innovative and solution oriented
• Can easily adapt to fast paced, constantly changing environment
• Works independently, with little or no guidance with the ability to efficiently manage multiple tasks

Required Skills : Candidates must commit to rolling permanent with the direct end client after 3 month contract at most, Kendra Scott, at a base salary of 125k QAD ERP administration, integration, and support experience required. Can work remote, with limited trips onsite in Austin, TX. Around 1 week a quarter onsite. Expenses paid. This is a contract to hire position that will provide sponsorship.
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :Can work remote, with limited trips onsite in Austin, TX. Around 1 week a quarter onsite. Expenses paid. This is a contract to hire position that will provide sponsorship.
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Assessment/Analysis
Master Job Title :ERP: Oracle Apps Technical
Branch Code :Austin