Title: Quality Compliance Specialist

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Exempt

Hiring Range: $65,000 - $75,000

Full Time or Part Time: Full Time

Additional Detail

Job Description:
General Description:
The Quality Compliance Specialist manages highly complex multi-disciplinary oversight functions associated with coordination of regulatory audits and corrective action plans (CAP), administration of agency-wide policies, control of quality documentation and records.

Duties and Tasks:

• Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
• Communicate with other teams, departments, and stakeholders to ensure that quality control processes are aligned with business objectives.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.
• Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate and up-to-date.
• Train team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively.
• Participate in cross-functional teams to develop and implement new products or services, ensuring that quality control processes are integrated into the development process.
• Stay up-to-date with industry trends and best practices related to quality control, sharing knowledge and insights with team members and stakeholders.

Special Assignment:
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Minimum Qualifications:

KSAs:

• Ability to rapidly acquire a thorough knowledge of the College's rules,regulations, operational plans and procedures and the laws, statues and regulations which govern the activities of the College.
• Skill in the preparation of documents and reports, including application of styles, pivot charts, templates, SharePoint team sites, online collaboration, etc.
• Knowledge in data analysis, including the ability to identify averages, trends, and to derive insights from data to guide decision-making.
• Skill in the development of standards and controls in response to department findings
• Organizational, critical thinking, and problem-solving skills.
• Ability to identify priorities, dependencies and execute the workload accordingly
• Ability to identify and address internal and external risks
• Ability to work independently and proactively, efficiently seeking guidance from others when required
• Excellent analytical skills, with the ability to analyze data and identify trends for report generation.
• Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels both orally and in writing.
• Strong attention to detail with the ability to think creatively.
• Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• Knowledge of relevant industry standards and regulations.

Required Qualifications:

• Experience with ISO Quality Management systems (QMS) and internal audit procedures.
• Experience in document management and report generation.
• Experience with organizational training .
• Experience with quality control processes, procedures, and policies.

Preferred Qualifications:

Additional Considerations:

• Experience organizing technical information to document standards, rules, SOPs, and handbooks
• Proficiency in Microsoft Office Suite and other relevant software applications.