Quality Technician, Residential Energy Operations

Tesla Energy's Installation Quality department supports the installation of residential energy products through the continual improvement of process and product quality and the systems that surround them. A successful candidate for this team must be a problem-solver at their core, have a strong quality and customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement, both personally and professionally.
The Installation Quality Operations team partners closely with the Regional Installation teams. Tesla Energy currently installs out of 38 warehouses across regions in the USA. The Quality Ops team's organization structure closely reflects this regional structure with Installation Quality Specialists located in most warehouses and reporting up to Regional Quality Managers. The Installation Quality Operations core purpose is to audit the installations of residential energy products and drive high quality installs at a regional level. The team is also responsible for rapidly communicating emerging and trending quality issues.


Responsibilities

• Audit residential energy job sites: go onto roofs and in customers homes to audit product
• Identify failures, take pictures, and create audit reports of findings
• Perform light rework on jobsite and create rework cases for more significant repairs
• Review failures with the install team and install leadership on site or in team meetings
• Attend team meetings and mandatory training sessions on new products, best installation practices, and standard workmanship guidelines
• Managing time and tasks effectively with a sense of urgency
• Perform system validation utilizing Periscope

Requirements

• Must be able to work at great heights including on rooftops, climbing ladders, and stairs
• Must be able to work in extreme environments (example: hot sun, cold, crawl spaces, attic etc.)
• Must meet all OSHA standards for working at heights
• Ability to climb and utilize equipment on site including various ladders rated for a maximum capacity of 325lbs
• Must be able to meet equipment standards for fall protection (harness, anchor, ropes, etc.) with a maximum capacity of 310lbs

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program


Expected Compensation

$27.31 - $40.59/hour, depending on level + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.