DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

Job Summary

Under general supervision, provides a variety of Receptionist services to department including greeting and directing visitors, answering telephones and relaying messages, scheduling appointments and obtaining information from patients. Performs a variety of clerical duties such as light typing, sorting and distributing materials and maintaining departmental records and so forth.

1.Greets visitors, personnel and patients upon arrival; ascertains needs of visitor or patient, answers all incoming telephone calls, takes and relays messages, schedules appointments and/or directs visitors and patients to correct areas as appropriate. May provide limited factual information regarding program procedures.

2.Performs a variety of routine clerical duties such as typing materials, sorting and distributing departmental mail and records, maintaining departmental records and gathering routine data. Prepares patient admission folders and maintains an adequate inventory of all materials used.

3. May enter charge codes for procedures into the computer system. Verifies and corrects data input as needed.

4.Maintains an orderly file and display of all forms used. Orders forms and expendable office supplies as needed.

5.May contact repair services in order to report equipment malfunctions or service needs.

6. May monitor and intervene, if needed, to maintain appropriate conduct of patients and visitors in the waiting room.

Qualifications:

1. High school diploma or equivalent.

2. Basic word processing, typing or data entry experience. Previous clerical experience preferred.

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