Johnson & Johnson, is seeking for a highly motivated individual to join our team as a Records Management Coordinator in Raynham, MA.

*there is a pre-identified candidate for this role

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. As the world's largest and most broadly-based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

DePuy Synthes, Companies of Johnson & Johnson, is the largest, most comprehensive orthopedic and neurological business in the world, built upon the strong legacies of two phenomenal companies.

DePuy Synthes offer an unparalleled breadth and depth of technology, devices, services and programs in joint reconstruction, trauma, spine, sports medicine, neurological, cranio-maxillofacial, power tools and biomaterials.

Our broad array of inspired, innovative, and high-quality offerings helps advance the health and wellbeing of people around the world.

Responsibilities:

• Support and maintain the Records Management Program in compliance with WWRIM guidelines.
• Verify and maintain record metadata associated with records in storage.
• Assist in the coordination of record archiving.
• Participate in occasional projects.
• Support training activities as required by the program.
• Assist with writing and revision of procedures.
• Maintain the document management file area, including arranging for offsite record storage.
• Route and track customer complaints.
• Input data into the system.

General Duties & Responsibilities:

• Assist in the maintenance of records management programs and record database.
• Ensure that record metadata associated with records being stored adheres to company policy and requirements.
• Perform all job duties in full accordance with the Worldwide Policies on Records Information Management (RIM).
• Assist in the coordination of record traffic to and from vital/secondary record storage.
• Implement resolutions for record protection as directed.
• Assist in the coordination of the systematic review, approval, and destruction of offsite records.
• Participate in the departmental compliance program.
• Answer basic customer questions and provide assistance to employees on matters related to good record management practices.
• Maintain Records Management for Raynham Manufacturing Operations and Quality.
• Generate Certificates of Analysis (CoA) based on historically processed Device History Records (DHR).
• File and retrieve Device History Records and other Quality documentation.
• Support the Quality organization with purchasing.
• Support audit readiness.
• Support internal/external audits for retrieval of requests from Complaints, audits, nonconformances, etc. as needed.
• Participate in other tasks and projects as needed.

Qualifications

Education:

• Equivalent experience or a High School Diploma/GED is required.

Required:

• A minimum of 2 years' experience in Records Management or actively handling Quality or Manufacturing records in a regulated industry is required.
• Medical Device experience is highly preferred.
• MS Office (Excel, Word, Outlook, and PowerPoint) skills are required.
• SAP experience is preferred.
• Marketplace/ARIBA experience preferred.
• Ability to perform administrative activities and partner and work collaboratively with all levels is required.
• Ability to exercise good judgment and discretion to independently assess and resolve situations and problems is required.
• Ability to balance multiple projects and tasks to meet due dates with minimal direction is required.
• Strong written and verbal communication skills; handling internal communications and external/client communications with detailed support and assistance is required.
• Computer literate with knowledge of common office efficiency software and the ability to learn Oracle and other database management applications.
• Familiarity using internal systems and internal portals is required.
• Ability to demonstrate resiliency and high productivity in a fast-paced environment is required.
• Strong interpersonal and collaboration skills are required.
• ETQ-SAP experience is preferred.
• Schedule: M-F 1st shift

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.