Recruitment and Admissions Coordinator

The Brandcenter at VCU is a two-year, full-time master's program and a multi-faceted center of excellence within VCU's School of Business with a mission to educate and influence today's brand leaders by using creativity to solve business problems.

This isn't business as usual. It's innovation at work. We are unlike any business school you've ever seen.

Position Summary:

The Brandcenter seeks a highly motivated Recruitment and Admissions Coordinator. This team member plays a pivotal role at the Brandcenter, serving as the primary contact for a diverse range of current students, prospective students, and visitors. This multifaceted position combines administrative and professional responsibilities. The coordinator is responsible for executing recruitment strategies while also overseeing front desk operations, which may involve supervising federal work-study students.

In this role, the Recruitment and Admissions Coordinator will contribute significantly to the growth and success of the Brandcenter by effectively managing recruitment efforts and ensuring prospective students receive the information and support they need.

While primarily an in-person, daytime position in Richmond, VA, this role requires candidate flexibility to periodically work some evenings and weekends for recruitment events and to conduct frequent recruitment travel as needed throughout the year.

Typical Responsibilities:

• Report to the Director of Strategic Initiatives and Enrollment to plan and execute recruitment strategies, increasing program awareness, inquiries, and enrollments.
  
• Guide prospective students regarding program details and admissions requirements, actively managing inquiries.
  
• Conduct building tours, formal presentations, information sessions, virtual events, and candidate interviews.
  
• Build and maintain relationships with undergraduate university faculty.
  
• Assist in organizing and participating in off-campus, on-campus and virtual recruitment events, demonstrating comfort with addressing both small and large groups.
  
• Travel overnight for recruitment is expected each semester.
  
• Update and maintain student records in Slate CRM.
  
• Guide prospective students and applicants through the admissions process by answering questions and following up via phone, email, and in-person visits.
  
• Supervise the front desk operations which could include federal work-study students, ensuring a smooth and professional front-of-house experience.
  
• Maintain excellent communication skills and the ability to think critically, adapting to changing recruitment demands.
  
• Execute administrative responsibilities (e.g., creating, printing, and organizing materials for events and programs).
  
• Represent the Brandcenter and act as the first impression for visitors, upholding the highest standards of professionalism and customer service.
  
• Participate in other duties and special projects as assigned.