Registered Nurse, Care Manager- Salem, MA- Hybrid

About Us

North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve.

We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers. Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.

With NSPG as your employer, you'll experience clinical excellence, supportive practice environments, and opportunities for career advancement!

Hours/Location

This hybrid opportunity offers a unique work-life balance. After 4-6 weeks of training, you will provide onsite coverage for four days per week and remote coverage for one day per week. Our RN Care Manager will work at one to two of our sites in Salem, MA, alongside another Care Manager. However, the training will take place in any of our North Shore sites.

To ensure your success in the role, we will provide you with the necessary technology and training regardless of your work location. We prioritize your well-being and productivity, and encourage you to designate a private, safe, ergonomic workspace within your remote work location.

The Opportunity:

Mass General Brigham, a world-class healthcare organization, is seeking a passionate and dedicated RN Care Manager to join our team. As a leader in innovative practices, we strive for excellence in patient care and provider satisfaction. At Mass General Brigham, we believe that collaboration and inclusion are key to our success. We value the ideas and contributions of every team member, fostering a culture of exploration and discovery.

The RN Care Manager will contribute significantly to the enhancement of patient care services along the continuum of care. By adopting a patient-centered approach, you will collaborate with primary care and specialty physicians, practice staff, acute care and community-based providers, patients, and their caregivers to develop, implement, monitor, and evaluate high-quality, cost-effective care plans. Your dedication to improving the patient experience, involving patients in self-care, and optimizing healthcare resource utilization will have a profound impact on our patients' lives.

Primary Responsibilities to include:

• Perform comprehensive nursing and psychosocial assessments and outreach on a designated patient population. Many of our patients have multiple chronic diseases.
• Develop patient-centered care plans in conjunction with the patients' PCPs, multidisciplinary team members, caregivers, and patients.
• Monitor patients' progress, identify barriers to self-management, and assist with navigation and advocacy.
• Collaborate with primary care and specialty providers to identify high priority patients for care management.
• Conduct certain care management activities, such as telephonic contacts post-discharge and referrals to community-based services.
• Monitor patients' progress and plan of care, identifying and reporting issues and system barriers.

Qualifications

Required:

• Registered Nurse with a current, valid license to practice in the state of Massachusetts.
• Minimum 5 years nursing experience.
• Completion of an accredited nursing degree program.
• Proven experience in using technology proficiently to enhance productivity and efficiency in daily tasks.

Preferred:

• Bachelor's degree preferred.
• Certification in case management or other applicable professional certification, such as CCM or ACM.
• NCQA requirements experience or knowledge helpful.

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.