Remittance Processing Specialist II - Data Entry-3rd Shift

Join us for a ONE-DAY HIRING EVENT on September 18th, 2024 at Deluxe Corporation!

WHEN: Wednesday, Sept. 18th, 2024 from 10:00am - 2:00pm and 2:00pm-6:00pm

WHERE: 2525 Corporate PL #250 Monterey Park, CA 91754

RETENTION BONUS AFTER 6 MONTHS, based on employee eligibility

BENEFITS ELIGBILITY -> DAY 1

ABOUT US:

From our humble beginning over 100 years ago as a check printer, today Deluxe is a trusted leader in payments and data. Our solutions connect 3 million small businesses, 4,000 financial institutions and hundreds of the world's leading brands with customer at unparalleled scale.

• We value our people and offer generous benefits.
• At Deluxe, we know that great people make a great organization.
• ⁠A culture that keeps people; 42% of our team has been here over 10 years.
• Follow us on LinkedIn

Responsibilities:

The Processing Specialist II - Data Entry role is responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. This role will be responsible for processing exceptions and look-ups, researching customer payment issues, and accessing customer information to verify proper account information for posting. Level 2 data entry operators may have access to HIPPA and Personal Identification Information (PII) and are expected to adhere to Deluxe's confidentiality and security policies.

• Perform 10-key data entry for clients with mid-level instruction. Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include: keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types.
• Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions.
• Performs "lookups" accessing customer accounts via client databases to identify and verify proper accounts for posting payments.
• Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.

Basic Qualifications:

• High School Diploma, GED, or equivalent work experience
• Must have basic computer skills and 10-key experience
• Must be 18 years of age or older
• Demonstrates proficiency in systems, departmental knowledge, and understanding of client requirements
• Ability to do research to resolve customer payment issues and out-of-balance conditions
• Detail-oriented and quality conscious
• Ability to work in a fast-paced
• Deadline-driven environment
• Able to adapt to change and learn new processes
• Ability to work well independently
• Must meet the minimums for accuracy and speed in all applicable areas

Preferred Qualifications:

• High School Diploma
• 1 year experience related Experience
• 10-key experience, 8,500 - 9,500 strokes per hour is strongly preferred

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .